Luxury Hotel Operations Manager
6 days ago
Valor Hospitality Seaton House St Andrews is a 5-star luxury hotel in St Andrews, Scotland. Our hotel operates 365 days a year, offering a unique opportunity to work in a dynamic and fast-paced environment.
Salary & BenefitsWe offer a competitive salary of £35,000 - £45,000 per annum, depending on experience, plus exclusive benefits including discounts for you, your friends and family, free meals while on duty, and access to high-street discounts. We also provide generous refer-a-friend bonuses, starting at £250.
Job DescriptionThe Night Manager will lead the Front Office team as the Manager on Duty, making decisions and solving problems. Key responsibilities include:
- Running night audit and health and safety checks
- Dealing with guests' requests and resolving any issues that may arise
- Conducting detailed handovers for the incoming shift and Duty Manager
To succeed in this role, you will need:
- Experience working at a management level in a luxury hotel operation (ideally within a Front Office team)
- Great communication skills and the ability to make decisions under pressure
- A nationally recognized hospitality qualification or equivalent experience
In addition to a competitive salary and benefits package, we offer:
- Fully funded apprenticeship programmes to support your career growth
- Internal development programmes designed to help you progress within your role
- Monthly and annual team member service awards to recognize your achievements
Valor Hospitality operates 34 hotels across the UK, with three new luxury 5-star hotels planned to open in 2024. We are an equal opportunities employer and welcome applications from all suitably qualified persons.
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