Reception Manager

2 days ago


St John's Wood, Greater London, United Kingdom Danubius Hotel Full time
Job Summary

Danubius Hotel Regents Park is seeking an experienced Reception Shift Leader/Duty Manager to join our Front Office team in central London. This is a fantastic opportunity to work in a unique and vibrant hotel environment, with a strong focus on customer satisfaction.

Salary Range: £29,907.42 per annum (£15.34 per hour), depending on experience.

About the Job:

  • Manage the front office team to deliver exceptional guest experiences.
  • Use the Opera system to coordinate room bookings and manage inventory.
  • Develop and implement strategies to increase room sales and occupancy rates.
  • Collaborate with other departments to provide seamless services to guests.

Key Responsibilities:

  1. Lead the front office team and be accountable for their performance.
  2. Develop and maintain relationships with guests to ensure repeat business.

Requirements:

  • Proven experience in a similar role within a hotel environment.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment.

Benefits:

  • Permanent full-time position (37.5 hours per week).
  • Competitive salary and benefits package.
  • Opportunities for career development and progression.


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