Customer Experience Manager

1 month ago


Stone, Staffordshire, United Kingdom Moto Hospitality Full time
Job Description

We are seeking a highly motivated and experienced individual to join our team as a Supervisor in M&S Simply Food. As a key member of the management team, you will be responsible for delivering exceptional customer service, leading a team to achieve sales targets, and driving business growth.

About the Position

This is an exciting opportunity to join a dynamic and fast-paced retail environment. As a Supervisor, you will be responsible for:

  • Leading a team to deliver excellent customer service
  • Maximising profit by driving sales and controlling costs
  • Processing stock counts and orders

The salary for this position is approximately £30,000 - £40,000 per annum, depending on experience. In addition to a competitive salary, you will also receive:

  • Annual bonus up to £3,445pa*
  • Up to 60% colleague discount for you, family, and friends with brands such as Costa Coffee, Pret A Manger, M&S Simply Food, Burger King, Greggs, KFC, WHSmith, and more
  • Enhanced benefits, including pension, sick pay, maternity, paternity, and life assurance
  • Fabulous development opportunities including funded qualifications, leading to the next step in the management team


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