Service Delivery Administrator

2 days ago


Brighton, Brighton and Hove, United Kingdom NHS Full time

Job Summary:

We are seeking a highly skilled and motivated Service Delivery Administrator to join our team at University Hospitals Sussex NHS Foundation Trust. This role offers an exciting opportunity to contribute to the delivery of high-quality patient care in a dynamic and supportive environment.

About the Role:

This role is responsible for providing administrative support to the Orthopaedic Fracture Clinics, including booking appointments, managing clinic schedules, and communicating with patients and clinical teams. The successful candidate will work closely with the Hand Service, Virtual Hand Fracture Clinic, and Adult Virtual Fracture Clinic teams to ensure seamless delivery of services.

Key Responsibilities:

  • Manage bookings and clinic schedules for Orthopaedic Consultants and Hand Therapists & Physiotherapists
  • Communicate with patients and families regarding appointment times, clinic locations, and other important information
  • Work collaboratively with the clinical teams to resolve issues and provide exceptional patient care
  • Develop and maintain efficient administration systems to support service delivery

Requirements:

To be successful in this role, you will need:

  • Excellent communication and interpersonal skills
  • Ability to work effectively in a fast-paced environment
  • Strong organizational and time management skills
  • Proficiency in MS Office, particularly Word and Excel

Salary: £32,000 - £40,000 per annum

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