Service Delivery Specialist

6 hours ago


Brighton, Brighton and Hove, United Kingdom Tillo Inc Full time
About Us

Tillo Inc is a leading company that values exceptional customer service. We are looking for a Service Delivery Specialist to join our team in Brighton.

Key Responsibilities
  • To provide top-notch customer service, ensuring seamless interactions at every stage of the customer journey.
  • Collaborate with the Account Management team and suppliers to address recurring issues and drive continuous improvement.
  • Create informative content tailored to individual retailers, promoting a better understanding of our services.
  • Maintain robust relationships with colleagues and external partners at all levels.
  • Effectively manage various projects, identifying areas for growth and development.
Benefits Package
  • A competitive annual salary of approximately £28,000 - £33,000.
  • Extended annual leave allowance of 26 days per year.
  • Comprehensive private medical insurance via Vitality.
  • Annual performance-based bonuses.
  • Exclusive access to Tillo's Storefront platform, offering discounts and gift cards.
  • Flexible hybrid working arrangement.

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