Customer Service Delivery Team Lead
11 hours ago
We are seeking a highly skilled and experienced Service Coordinator to join our team at Accurate Background. As a key member of our operations team, you will play a crucial role in delivering exceptional customer service to our clients.
The successful candidate will have excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. You will be responsible for providing timely and accurate updates to our clients, ensuring that their screening process is smooth and efficient.
Key Responsibilities:
- Deliver outstanding customer service to clients through prompt and courteous communication.
- Process client queries and requests in a timely and professional manner.
- Work collaboratively with internal teams to ensure seamless service delivery.
- Provide administrative support to clients, including responding to emails and phone calls.
Requirements:
- 2+ years of experience in customer service or a related field.
- Excellent communication and problem-solving skills.
- Ability to work effectively in a fast-paced environment.
- High school diploma or equivalent required.
Salary: $45,000 - $55,000 per year (dependent on experience).
Benefits:- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A supportive and collaborative work environment.
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