Weekend Evening Front Desk Coordinator

4 weeks ago


London, Greater London, United Kingdom Cygnet Full time

Cygnet Hospital Woking is a leading provider of mental health services, offering a therapeutic environment that prioritizes positive outcomes and recovery.

We are seeking a skilled and experienced Weekend Receptionist to join our team on a part-time basis, providing a professional and welcoming reception experience.

The ideal candidate will work 12 hours per week, every Saturday and Sunday, from 3:00 pm to 9:00 pm, in a fast-paced hospital setting.

Key responsibilities include:

  • Welcoming visitors and staff, maintaining security procedures, and effectively using the hospital switchboard.
  • Providing a professional and welcoming reception experience.
  • Greeting visitors and notifying the appropriate staff member of their arrival.
  • Ensuring visitors sign in and out, and that patients leaving and returning are recorded appropriately.
  • Answering and transferring incoming calls, taking messages where necessary.
  • Sorting and distributing post, and assisting with general office duties as required.
  • Keeping the reception area clean and tidy.
  • Promoting the safety and security of all site users and ensuring all staff comply with security protocols.

The successful candidate will possess:

  • At least one year of experience working as a receptionist.
  • Organizational skills, a helpful nature, and the ability to multitask.
  • Computer literacy, including Windows, Word, Excel, and Outlook, or equivalent.
  • Knowledge of telephone systems.
  • Excellent communication skills, politeness, and a friendly approach.
  • GCSE Maths and English qualifications, with a good level of numeracy and literacy.
  • Diligence, accuracy, and an understanding of confidentiality.

Cygnet offers a range of benefits, including strong career progression opportunities, expert supervision and support, and a company pension scheme.



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