Night Porter: Delivering Exceptional Customer Experience
7 days ago
We are seeking a skilled and enthusiastic Night Porter to join our team at Village Hotel Club in Farnborough. As a key member of our hotel staff, you will play a crucial role in ensuring that our guests receive exceptional service throughout the night.
Key Responsibilities:- Work closely with the Night team to provide seamless customer service
- Proactively resolve guest issues efficiently and positively
- Support all departments as needed to ensure smooth hotel operations
We pride ourselves on offering a comprehensive benefits package that supports the well-being of our employees. Some highlights include:
- A competitive salary range of £22,500 - £25,000 per annum, depending on experience
- Complimentary Health and Wellness Membership at your home Club for you and a family member/friend worth £1,500 a year
- Discounts on overnight stays at Village Hotels, from £35 with a friend, and grab an excellent breakfast
- 50% discount on Food and Drink purchased on or off shift at any Village Hotel Pub & Grill
- Excellent training and development opportunities, including our Rising Stars and Talent Academy programmes
To succeed in this role, you will need to demonstrate strong customer service skills, be able to work independently, and have a proactive approach to problem-solving.
Village Hotel Club is an equal opportunities employer, and we welcome applications from diverse candidates. If you are passionate about delivering exceptional customer experiences and want to be part of a dynamic team, please submit your application.
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