Customer Experience Consultant

1 month ago


Farnborough, Hampshire, United Kingdom Oak Furnitureland Full time

Oak Furnitureland is a dynamic and rapidly growing furniture retailer in the UK. We are seeking a skilled Customer Experience Consultant to join our team at one of our retail stores.

About the Role:

In this role, you will work closely with customers to understand their needs and preferences, providing expert advice on our products and ensuring that every customer leaves our store satisfied with their purchase. You will also be responsible for analyzing customer feedback, identifying areas for improvement, and developing initiatives to enhance the overall customer experience.

The estimated salary for this position is £22,000 - £32,000 per annum, depending on experience. Benefits include employee discounts, life assurance, birthday leave, competitive pay, and uncapped commission opportunities.

Our Values:

At Oak Furnitureland, we value diversity and inclusion, and we strive to create a workplace where everyone feels valued and respected. We believe in promoting a culture of innovation, collaboration, and continuous learning, and we encourage our employees to take ownership of their ideas and contributions.



  • Farnborough, Hampshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Farnborough, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...


  • Farnborough, Hampshire, United Kingdom Mulberry Recruitment Full time

    About the Role:Mulberry Recruitment is looking for a skilled Team Manager for Contact Centre to oversee our customer service operations. As a seasoned supervisor, you will work closely with the Customer Service Team Managers to drive exceptional customer experiences and meet business objectives.Main Responsibilities:• Lead the Customer Service team to...


  • Farnborough, Hampshire, United Kingdom BMW Group Full time

    Role OverviewAs a Customer Care Executive, you will be responsible for supporting our largest and most complex B2B customers who have opted for outsourced fleet management. Your primary focus will be on providing exceptional customer service, ensuring their fleet policy is implemented and followed in day-to-day practices.In this role, you will have the...


  • Farnborough, Hampshire, United Kingdom Cooks Motor Group Full time

    Welcome to Cooks Motor Group, a leading automotive retailer with 114 dealerships in the UK representing 21 brands. We are seeking an experienced Sales Executive to join our team at BMW-MINI Farnborough. About the RoleWe are looking for a highly motivated and results-driven individual who can deliver outstanding customer experiences. As a Sales Executive,...


  • Farnborough, Hampshire, United Kingdom The Works Full time

    Key ResponsibilitiesGreet customers with a warm smile and provide exceptional customer service.Help customers find the perfect products to inspire their imagination.Work collaboratively with the Store Management team to maintain a high level of store standards.RequirementsA genuine passion for inspiring others and creating a welcoming environment.Excellent...


  • Farnborough, Hampshire, United Kingdom Mulberry Recruitment Full time

    Job Description: As a Customer Experience Specialist in Farnborough, you will play a vital role in ensuring that our customers receive outstanding service. You will be responsible for handling customer inquiries, resolving issues, and providing solutions to meet their needs. Key Responsibilities: • Respond to customer inquiries via various channels •...


  • Farnborough, Hampshire, United Kingdom Farnborough Airport Full time

    About the RoleWe are looking for a motivated and enthusiastic individual to fill the position of Customer Service Agent.The successful candidate will be responsible for providing exceptional customer service to passengers and crew travelling through the airport.Airside driving experience is desirable but not essential.The salary for this role is...


  • Farnborough, Hampshire, United Kingdom BMW Group Full time

    Role SummaryWe are seeking a proactive self-starter with data analysis skills to join our Process & Quality Implementation team. As the Customer Insight & Complaints Analyst, you will be responsible for carrying out root-cause analysis to identify pain points in the customer journey.The role requires a confident user of Microsoft Office and excellent...


  • Farnborough, Hampshire, United Kingdom Philips Full time

    Job DescriptionWe are seeking an experienced Marketing Experience Manager to join our team in Farnborough, Hampshire. As a key member of our shopper marketing team, you will be responsible for developing and executing a comprehensive shopper experience strategy that drives business growth and customer engagement.About the RoleThis is an exciting opportunity...

  • Service Advisor

    1 month ago


    Farnborough, Hampshire, United Kingdom Auto Skills UK Full time

    **Job Summary**Auto Skills UK is recruiting for an accomplished Service Advisor to join our team. The successful candidate will be responsible for delivering first-class customer service and ensuring that our customers receive the best possible experience.The ideal candidate will possess commercial experience, excellent communication skills, and a team...


  • Farnborough, Hampshire, United Kingdom BMW Group Full time

    Are you looking for a challenging and rewarding internship experience?We have an exciting opportunity for a Customer Team Manager Assistant to join our team at the BMW Group in Farnborough.About the role:This 13-month placement is ideal for students studying Business Studies, Management, or a related field, who are interested in gaining valuable work...


  • Farnborough, Hampshire, United Kingdom Group 1 Automotive Full time

    About the RoleThis is an exciting opportunity to work with a world-class brand like BMW, where you will have the chance to develop your skills and expertise in a fast-paced sales environment. Your primary responsibility will be to guide customers through their buying journey, from initial contact to vehicle handover.

  • Sales Consultant

    1 month ago


    Farnborough, Hampshire, United Kingdom Tesco Partners Full time

    Our vision at Tesco Partners is to become every customer's favourite way to shop, whether they are at home or on the move. We're proud to be a responsible and sustainable business for all stakeholders, communities, and the planet.About this roleWe're looking for a skilled Sales Consultant to join our team! As a Sales Consultant, you'll play a key part in...


  • Farnborough, Hampshire, United Kingdom Rullion Limited Full time

    Job DescriptionWe are looking for a highly skilled Customer Experience Manager for Sustainable Solutions to join our team at Rullion Limited in Farnborough. As a key member of our operations team, you will play a crucial role in managing customer relationships and facilitating the successful installation of energy efficiency measures.Main...


  • Farnborough, Hampshire, United Kingdom BMW Group Full time

    About the JobWe are looking for a talented and ambitious individual to join our Process & Quality Implementation team as an intern. In this role, you will be responsible for carrying out detailed analysis of Customer Survey responses within the BMW Group Customer Insight Programme, conducting root cause analysis to identify areas for improvement, and...


  • Farnborough, Hampshire, United Kingdom Moorepay Limited Full time

    A Great Opportunity for a Payroll Support Advisor - Customer Experience ExpertAbout Us:Moorepay Limited is a leading provider of HR and Payroll solutions, serving thousands of organizations across the UK and Ireland. We're passionate about delivering exceptional service excellence and making Moorepay a great place to work.Job Description:In this critical...


  • Farnborough, Hampshire, United Kingdom Ambis Full time

    Ambis is seeking an Enterprise Solution Consultant to join our team. As a key member of our team, you will work closely with our ERP Support Consultant to deliver exceptional customer support and implement innovative solutions.Responsibilities:Provide expert-level support through various communication channelsCollaborate with the ERP Support Consultant to...


  • Farnborough, Hampshire, United Kingdom Regal Cloud Full time

    Job Description: Cloud Transformation ConsultantRegal Cloud is seeking an experienced Cloud Transformation Consultant to lead the migration from NSX-V to NSX-T.Estimated Salary: $140,000 - $200,000 per yearThis is a blended position, requiring occasional onsite work in Farnborough. As a Cloud Transformation Consultant, you will be responsible for designing...

  • Sales Consultant

    5 days ago


    Farnborough, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £30,000

    At beBee Professionals, we are seeking a skilled Sales Consultant to join our retail team in the United Kingdom. As a key member of our team, you will play a vital role in delivering exceptional customer service and supporting store operations.Responsibilities:Foster strong relationships with customers to understand their needs and preferences.Provide expert...


  • Farnborough, Hampshire, United Kingdom Matchtech Full time

    Job Description: We are seeking a skilled Product Assurance Consultant to join our team at Matchtech. The ideal candidate will have expertise in conducting and participating in key milestone reviews, generating and releasing PA documentation, and negotiating and managing PA requirements for contracts.Responsibilities:Chair customer-facing Major...