Customer Experience Consultant

3 days ago


Farnborough, Hampshire, United Kingdom Oak Furnitureland Full time

Oak Furnitureland is a dynamic and rapidly growing furniture retailer in the UK. We are seeking a skilled Customer Experience Consultant to join our team at one of our retail stores.

About the Role:

In this role, you will work closely with customers to understand their needs and preferences, providing expert advice on our products and ensuring that every customer leaves our store satisfied with their purchase. You will also be responsible for analyzing customer feedback, identifying areas for improvement, and developing initiatives to enhance the overall customer experience.

The estimated salary for this position is £22,000 - £32,000 per annum, depending on experience. Benefits include employee discounts, life assurance, birthday leave, competitive pay, and uncapped commission opportunities.

Our Values:

At Oak Furnitureland, we value diversity and inclusion, and we strive to create a workplace where everyone feels valued and respected. We believe in promoting a culture of innovation, collaboration, and continuous learning, and we encourage our employees to take ownership of their ideas and contributions.



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