Customer Experience Manager for Sustainable Solutions

2 days ago


Farnborough, Hampshire, United Kingdom Rullion Limited Full time
Job Description

We are looking for a highly skilled Customer Experience Manager for Sustainable Solutions to join our team at Rullion Limited in Farnborough. As a key member of our operations team, you will play a crucial role in managing customer relationships and facilitating the successful installation of energy efficiency measures.

Main Responsibilities
  • Manage relationships with Housing Associations (HA), developers, site supervisors, and managers for the contract's duration.
  • Coordinate communication between internal and external stakeholders, including HAs and Advice Centres.
  • Support the resolution of customer-raised faults, coordinating with contractors and Site Managers.

The ideal candidate will have strong problem-solving skills, excellent verbal and written communication skills, and the ability to simplify complex queries into tangible, understandable outcomes.

Estimated Salary

The salary for this role is estimated to be around £45,000 per annum.



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