Customer Experience Analyst Placement
4 days ago
We are seeking a proactive self-starter with data analysis skills to join our Process & Quality Implementation team. As the Customer Insight & Complaints Analyst, you will be responsible for carrying out root-cause analysis to identify pain points in the customer journey.
The role requires a confident user of Microsoft Office and excellent communication skills. A Bachelor's degree in Business or a related field is preferred, and you should be studying towards a minimum of a 2:2.
We offer a range of benefits, including a subsidised on-site restaurant and access to our Advantages scheme, which gives you a range of offers and discounts.
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Customer Insight and Complaints Role BMW Group
3 weeks ago
Farnborough, Hampshire, United Kingdom BMW Group Full timeJob DescriptionWe are seeking a talented individual to join our Customer Interaction Services department as a Data Analyst Placement. The successful candidate will be responsible for carrying out root-cause analysis to identify pain points in the customer journey, utilizing customer survey and complaints data to drive areas for improvement. As part of this...
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Student Placement in Aftersales
4 days ago
Farnborough, Hampshire, United Kingdom BMW Group Full timeAftersales Technical Support Student PlacementJoin us at the BMW Group and take on the challenge of working as a Technical Support Specialist. This 13-month placement will give you the opportunity to develop your skills and knowledge in the automotive industry and make a meaningful contribution to our business.You will be responsible for working on technical...
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UK Farnborough Customer Experience Intern
4 weeks ago
Farnborough, Hampshire, United Kingdom BMW Group Full timeAre you looking for a challenging and rewarding internship experience?We have an exciting opportunity for a Customer Team Manager Assistant to join our team at the BMW Group in Farnborough.About the role:This 13-month placement is ideal for students studying Business Studies, Management, or a related field, who are interested in gaining valuable work...
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Farnborough, Hampshire, United Kingdom Bayerische Motoren Werke Aktiengesellschaft Full timeJob Overview:We are seeking a talented Business Management student to join our team for a 13-month placement, focusing on strategy development and implementation. This is an exciting opportunity to work with a leading financial services organization and contribute to the growth and success of the company.About the Role:Support the Head of Customer, Strategy,...
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Farnborough, Hampshire, United Kingdom BMW Group Full timeCustomer Insights AnalystJoin our highly skilled team of customer insights analysts, who deliver actionable insights to inform strategic priorities. In this critical role, you'll leverage your analytical skills to track progress against transformation targets, monitor key strategic initiatives, and analyze customer data.Your close collaboration with...
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Automotive Industry Placement
4 days ago
Farnborough, Hampshire, United Kingdom BMW Group Full timeAftersales Service & Warranty FarnboroughWe are seeking a highly motivated student to join our Technical Campaigns team as a Technical Support Specialist. This 13-month placement will provide you with real responsibility and autonomy, allowing you to develop a good understanding of vehicle quality issues and the function and structure of the vehicle supply...
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Farnborough, Hampshire, United Kingdom Menzies LLP Full timePlacement Programme OverviewMenzies LLP is actively looking for a 2nd year university student studying Accounting & Finance to participate in our 12-month Audit and Assurance Placement Programme. This programme is designed to provide valuable work experience and skills in audit, ultimately helping you decide if this is the field you want to pursue as a...
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Customer Experience Advisor
3 months ago
Farnborough, Hampshire, United Kingdom beBee Professionals Full time £25,000 - £35,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Farnborough, UK.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and services.Work...
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Credit Risk Analyst Position
3 days ago
Farnborough, Hampshire, United Kingdom Sheridan Maine (Midlands) Full timeAbout the Role:Sheridan Maine (Midlands) is seeking an experienced Credit Analyst to join their team. As a Credit Analyst, you will be responsible for reviewing customer account details, undertaking credit reviews, and providing advice to customers on credit decisions.Main Responsibilities:Reviewing and amending customer account detailsUndertaking credit...
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Customer Experience Consultant
1 month ago
Farnborough, Hampshire, United Kingdom Oak Furnitureland Full timeOak Furnitureland is a dynamic and rapidly growing furniture retailer in the UK. We are seeking a skilled Customer Experience Consultant to join our team at one of our retail stores.About the Role:In this role, you will work closely with customers to understand their needs and preferences, providing expert advice on our products and ensuring that every...
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Supervisor of Customer Experience
1 month ago
Farnborough, Hampshire, United Kingdom Mulberry Recruitment Full timeAbout the Role:Mulberry Recruitment is looking for a skilled Team Manager for Contact Centre to oversee our customer service operations. As a seasoned supervisor, you will work closely with the Customer Service Team Managers to drive exceptional customer experiences and meet business objectives.Main Responsibilities:• Lead the Customer Service team to...
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Customer Experience Specialist
7 days ago
Farnborough, Hampshire, United Kingdom BMW Group Full timeRole OverviewAs a Customer Care Executive, you will be responsible for supporting our largest and most complex B2B customers who have opted for outsourced fleet management. Your primary focus will be on providing exceptional customer service, ensuring their fleet policy is implemented and followed in day-to-day practices.In this role, you will have the...
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Application Support Analyst
4 weeks ago
Farnborough, Hampshire, United Kingdom Leidos Full timeJob OverviewWe are seeking an experienced Application Support Analyst to join our team at Leidos UK. As a key member of our 24/7 support team, you will provide exceptional customer service and technical expertise to ensure the smooth operation of our bespoke applications.Key ResponsibilitiesProvide level 1 support for bespoke customer applications, utilizing...
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Customer Experience Ambassador
1 month ago
Farnborough, Hampshire, United Kingdom Cooks Motor Group Full timeWelcome to Cooks Motor Group, a leading automotive retailer with 114 dealerships in the UK representing 21 brands. We are seeking an experienced Sales Executive to join our team at BMW-MINI Farnborough. About the RoleWe are looking for a highly motivated and results-driven individual who can deliver outstanding customer experiences. As a Sales Executive,...
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Bespoke Application Analyst
2 weeks ago
Farnborough, Hampshire, United Kingdom Leidos Full timeLeidos is committed to delivering innovative solutions that make a real difference. As a Bespoke Application Analyst, you will play a key role in supporting our customers' needs, providing expert guidance on the use of our bespoke applications. With a base salary of £50,000 - £60,000 per annum, plus benefits, this is an exciting opportunity to develop your...
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Operations Training Manager
4 weeks ago
Farnborough, Hampshire, United Kingdom BMW Group Full timeJob DescriptionThis 13-month placement is part of our Process Management and Quality department, where you will work within our Training and Quality team. Your role will involve designing and implementing process and system training for internal operations and outsourcing teams. You will have the opportunity to develop your skills in digital design, media,...
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Data Analyst Placement Farnborough
3 weeks ago
Farnborough, Hampshire, United Kingdom BMW Group Full timeCompany OverviewBMW Group is a leading multinational company in the automotive industry, with a strong presence in the UK. Our National Sales Company is based in Farnborough, where we offer a range of customized financial services to our customers.We are committed to promoting equal opportunities in employment and strive to create an inclusive work...
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Customer Experience Specialist
5 days ago
Farnborough, Hampshire, United Kingdom The Works Full timeKey ResponsibilitiesGreet customers with a warm smile and provide exceptional customer service.Help customers find the perfect products to inspire their imagination.Work collaboratively with the Store Management team to maintain a high level of store standards.RequirementsA genuine passion for inspiring others and creating a welcoming environment.Excellent...
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Financial Analyst Apprentice
7 days ago
Farnborough, Hampshire, United Kingdom Sheridan Maine (Midlands) Full timeJob Overview: We are seeking a highly motivated Credit Analyst to join our team at Sheridan Maine (Midlands). As an apprentice, you will have the opportunity to develop your skills and knowledge in credit analysis while working on exciting projects.">About the Role: This is an excellent chance for someone with prior experience in a credit analyst role to...
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Application Support Analyst
4 weeks ago
Farnborough, Hampshire, United Kingdom Leidos Full timeAre you an Application Support Analyst with experience working with customers bespoke systems? If you have a passion for outstanding support, investigating and resolving incidents and a keen focus on customer support and customer satisfaction then working for Leidos is the career move for you.Due to continued growth, we have a requirement for an entry level...