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Administrative Coordinator

2 months ago

Bilston, Midlothian, United Kingdom Sharples Davies Full time

Job Title: Administrative Assistant

Company: Sharples Davies

Job Type: Full-time

Location: Coseley

About the Role:

We are seeking an experienced Administrative Assistant to join our team at Sharples Davies. As an Administrative Assistant, you will be responsible for providing administrative support to our team, ensuring the smooth operation of our office.

Key Responsibilities:

  • Provide administrative support to the team, including customer sales order processing, handling customer enquiries and queries, and answering telephone calls.
  • Manage office supplies, produce purchase orders with suppliers, and chase outstanding supplier purchase orders.
  • Assist with invoicing, filing, and general administration tasks.
  • Develop and maintain effective relationships with customers, suppliers, and colleagues.
  • Provide excellent customer service, responding to customer queries and resolving issues in a timely and professional manner.
  • Work collaboratively with the team to achieve business objectives and improve processes.

Requirements:

  • At least three years of experience in administrative or clerical roles.
  • Excellent customer service skills, with the ability to promote client satisfaction.
  • Excellent verbal and written communication skills, with the ability to communicate effectively with customers, suppliers, and colleagues.
  • Strong organisational skills, with the ability to plan, prioritise, and execute duties efficiently.
  • Strong interpersonal skills, with the ability to adapt to changing work demands and work effectively in a team environment.
  • Good telephone manner, with the ability to communicate effectively with customers and suppliers.
  • Computer literate, with proficiency in Microsoft Office and other relevant software.
  • Accuracy and attention to detail, with the ability to maintain high standards of work.
  • Ability to work under pressure, with a flexible and adaptable approach to work.

Benefits:

  • Competitive salary up to £23,000.
  • Pension scheme.
  • Free on-site parking.
  • Company social events.
  • Flexible working hours, including Monday to Thursday 8:15am - 5pm and Friday 8:15am - 2pm.