Emergency Response Coordinator

5 days ago


Exeter, Devon, United Kingdom South Western Ambulance Service NHS Foundation Trust Full time
Job Overview

The South Western Ambulance Service NHS Foundation Trust is seeking a highly skilled individual to join its team as an Ambulance Dispatcher.

This role is a unique opportunity to make a real difference in people's lives, working in a fast-paced environment where every second counts. As an Ambulance Dispatcher, you will be responsible for the effective deployment and management of trust vehicles to emergency and non-emergency calls across the trust area.

Key Responsibilities:
  • To provide accurate and timely information to callers and respond to emergency situations with compassion and professionalism.
  • To work collaboratively with other teams to ensure seamless communication and efficient response times.
  • To maintain accurate records and reports, adhering to strict guidelines and protocols.

About the Role

We are committed to providing excellent patient care and improving outcomes through our innovative approach to healthcare. Our team members are passionate about making a positive impact on their community, and we strive to create a supportive and inclusive work environment that fosters growth and development.

What We Offer

In return for your hard work and dedication, we offer a competitive salary of £26,530 per annum, plus unsocial hours enhancements, generous pension scheme, 27 days annual leave, and opportunities for career progression and professional development.

Requirements

To be successful in this role, you will need to have excellent communication and interpersonal skills, with the ability to remain calm under pressure. You should also possess good keyboard skills, experience in dealing with diverse people, and a valid driving license (due to occasional off-site visits).

Why Join Us?

The South Western Ambulance Service NHS Foundation Trust is a leading provider of emergency and urgent care services, responding to over 2,650 incidents every day. We offer a dynamic and supportive work environment, with opportunities for growth, learning, and continuous improvement. If you're passionate about delivering exceptional patient care and making a difference in your community, join us today

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