Clerical Placement Coordinator

7 days ago


Plymouth, Plymouth, United Kingdom University Hospitals Plymouth NHS Trust Full time

An exciting opportunity has arisen to join the REI Team at University Hospitals Plymouth NHS Trust for an NVQ fixed term placement. 5 hours a week working Monday to Friday.

We are looking for a full-time NVQ Apprentice to join our busy REI Team providing administrative support to the REI Administration Team. This role will provide a unique opportunity to gain varied administration experience in a demanding yet stimulating and rewarding environment.

The ideal candidate must have a flexible 'can do' attitude and the ability to use own initiative with excellent communication/interpersonal and IT skills.

Key responsibilities include:

  • To assist the reception team by adding waiting lists, collating notes, processing outcomes, prepping case notes.
  • To deal with telephone and verbal enquiries from patients, relatives, consultants, other departments and GP practices in a courteous manner, seeking advice when required.
  • Actively manage patients on a referral to treatment pathway, using the referral to treatment primary target list.

The estimated salary for this role is £16,500 - £19,500 per annum, based on national averages and taking into account the level of responsibility and qualifications required.

We offer a supportive and dynamic work environment, opportunities for further training and development, and the chance to make a real difference in the lives of our patients and their families.



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