Senior Account Manager, Add-On Sales, Cybersecurity Expert
4 weeks ago
Protecting people is at the heart of our award-winning cybersecurity solutions, and the people who work here are the key to our success. We're a customer-focused and driven-to-win organisation with leading-edge products.
We are singularly devoted to helping our customers protect their greatest assets and biggest security risk: their people. That's why we're a leader in next-generation cybersecurity.
As part of our highly successful, and dynamic EMEA Commercial Add-on Sales Team you will be responsible to ensure that all our customers have a world-class Proofpoint experience; being contacted regularly throughout the year and informed of product and services developments.
Working closely with the Channel, you will jointly achieve total customer satisfaction, deliver Customer business reviews and, wherever possible, up-sell and cross-sell current customers on new products or services.
Your day-to-day
- Meet or exceed each quarter's revenue quota and accurately forecast to the business.
- Proactively contact customers to ensure satisfaction and promote awareness of the complete solution portfolio.
- Establishing and maintaining strong business relationships at all levels of the organisation.
- Coordinating multiple resources within an account
- Proactively identify customer issues, work with the larger Proofpoint team to resolve them.
- Research customer organisational structure and track information within Salesforce.com
- Maintain up-to-date knowledge of Proofpoint's competitive positioning in the marketplace.
- Identify and convert add-on opportunities into sales.
- Ensure transactions are processed in accordance with company policy to ensure revenue recognition.
- Work closely with the Renewal team to demonstrate alignment within the customer accounts.
- Ability to work with channel partners and existing relationships advantageous.
What you bring to the team
- Enterprise Software sales experience within the Alps market
- Experience of the Cyber-security market is highly advantageous.
- Team player with a can do, no mountain too high attitude
- Previous experience of working in a channel fulfilment model
- Ability to present and address technical themes (with support from a Sales Engineer)
- Proven track record of achieving against quota.
- Accurate of forecasting accuracy
- Ability to track, organize, and close multiple pending opportunities
- Dedicated to customer success.
- Familiarity with using CRM and/or relational database to manage sales activity.
- Fluent in verbal and written in German, and English
Why Proofpoint
We believe in hiring the best and the brightest to help cultivate our culture of collaboration and appreciation. Apply today and explore your future at Proofpoint #LifeAtProofpoint
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us
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