Director of Workforce Strategy and Planning

2 days ago


Bristol, Bristol, United Kingdom Practice Plus Group Full time
About You

We are looking for someone with significant experience in workforce planning, preferably in a contact centre environment. As a subject matter expert, you will work closely with operational and HR colleagues to embed processes and procedures that support attraction and retention of staff.

  • Proven track record of improving efficiency and productivity through process design and implementation.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.
  • Strong Excel skills and the ability to interpret and analyse large datasets.

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