Guest Services Coordinator
5 days ago
We are looking for a talented Guest Services Coordinator to join our team at Park Plaza Westminster Bridge Hotel in London, UK.
About Us:Park Plaza caters to both leisure and business travelers with stylish guest rooms and versatile meeting facilities perfectly complemented by award-winning restaurants and bars.
Salary and Benefits:- £11.88 per hour + Commission + Excellent Benefits
As a Guest Services Coordinator, you will be responsible for delivering exceptional service to our guests, handling guest queries, and ensuring seamless check-in and check-out processes. In return for your hard work and dedication, we offer a competitive salary of £11.88 per hour, plus commission, as well as excellent benefits.
Responsibilities:- Greet guests warmly and professionally upon arrival
- Manage guest check-in and check-out processes efficiently
- Handle bookings, payments, and cancellations with ease
- Provide expert tours of our spa facilities and explain available services and treatments
- Address and resolve guest concerns or issues promptly and professionally
- Flexibility to work a variety of shifts, including weekends
- Tidy and organized, with attention to detail
- Ability to promote and upsell spa services and products
- Knowledge of spa policies and procedures
- Excellent communication and interpersonal skills
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Guest Services Coordinator
2 weeks ago
London, Greater London, United Kingdom AccorHotel Full timeJob Summary:We are seeking an experienced Guest Services Coordinator to join our team at AccorHotel. As a Guest Services Coordinator, you will be responsible for coordinating the smooth operation of guest services, including luggage handling, errand running, and communication with guests and colleagues.Key Responsibilities:Luggage Coordination: You will be...
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Guest Services Coordinator
2 weeks ago
London, Greater London, United Kingdom AccorHotel Full timeJob SummaryWe are seeking a highly organized and detail-oriented Guest Services Coordinator to join our team at a central London hotel. As a Guest Services Coordinator, you will be responsible for providing exceptional guest service, managing guest messages and mail, and working closely with our Duty Manager.Estimated Salary: £24,000 - £32,000 per...
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Guest Services Coordinator
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London, Greater London, United Kingdom The Doyle Collection Full timeJob Description:The Doyle Collection is seeking a Guest Services Coordinator to join our team at The Bloomsbury Hotel. As a key member of our front-of-house team, you will be responsible for ensuring that all aspects of guest services are provided to the highest standard.Key Responsibilities:- Coordinate room assignments and key allocations for guests-...
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Guest Services Coordinator
2 weeks ago
London, Greater London, United Kingdom Park Hyatt London River Thames Full timeAbout the JobWe are looking for a highly motivated and enthusiastic Guest Services Coordinator to join our team at Park Hyatt London River Thames. As a key member of our staff, you will be responsible for supervising and training Guest Personalisation Officers and assisting the Guest Experience Manager in ensuring exceptional guest experiences.Located in the...
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Guest Services Coordinator
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London, Greater London, United Kingdom Melia White House Hotel Full timeTake Control of Your Career with Melia White House HotelWe are looking for a Guest Services Coordinator to join our team at Melia White House Hotel NW1 3UP. This is an exciting opportunity to work in a fast-paced environment and develop your skills in a global company.Melia White House Hotel is a modern and elegantly refurbished hotel offering a unique blend...
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Guest Experience Specialist
1 week ago
London, Greater London, United Kingdom Guest Experience Full time**About Us:**Meliá Hotels is a leading global hospitality company with a rich history of delivering exceptional guest experiences. Our commitment to excellence drives us to continuously improve and innovate, ensuring that our guests feel valued and cared for throughout their stay.Estimated Salary: €28,000 - €38,000 per annum, depending on location and...
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Reception and Guest Services Coordinator
4 weeks ago
London, Greater London, United Kingdom Royal Lancaster London Hotel Full timeGuest Services and Reception CoordinatorThe Royal Lancaster London Hotel is seeking a skilled and experienced Guest Services and Reception Coordinator to join our Front Office team on a permanent basis. As a Guest Services and Reception Coordinator, your main duties and expectations for the role will include:Providing exceptional service to guests, including...
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Hotel Guest Services Coordinator
4 days ago
London, Greater London, United Kingdom Mandarin Oriental Hotel Group Full timeJob DescriptionThe Hotel Guest Services Coordinator is a critical role within our team, responsible for delivering exceptional guest experiences through timely and efficient communication. As a key point of contact, you will be the face of our hotel, providing warm and sincere interactions with guests while anticipating their needs.ResponsibilitiesMaintain...
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Luxury Guest Service Coordinator
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London, Greater London, United Kingdom Redefined Ltd Full timeJob DescriptionAs a Luxury Guest Service Coordinator, you will be the first point of contact for guests and will be responsible for ensuring their stay with us is memorable and enjoyable. Your role will involve taking telephone calls, responding to emails, and resolving any issues that may arise during their stay.Key ResponsibilitiesTaking all telephone...
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Luxury Guest Services Coordinator
1 week ago
London, Greater London, United Kingdom .. Sloane Full timeJob DescriptionAs a Luxury Guest Services Coordinator, you will play a crucial role in providing exceptional service to our guests, ensuring their stay with us is nothing short of memorable.Responsibilities include delivering high-quality front-of-house services, maintaining accurate records, and working closely with our VIP guests to exceed their...
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London, Greater London, United Kingdom Mandarin Oriental Hotel Group Full timeJob OverviewMandarin Oriental Hotel Group is seeking a highly motivated and detail-oriented Reservations and Guest Services Coordinator to join our team. In this role, you will be responsible for maintaining effective communication with guests and colleagues, ensuring smooth and efficient service delivery.The ideal candidate will have a strong ability to...
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Luxury Guest Services Coordinator
1 day ago
London, Greater London, United Kingdom The Peninsula London Full timeEmbark on an exciting opportunity to elevate guest experiences at The Peninsula London, a premier luxury hotel in the heart of the city.About the RoleWe are seeking an exceptional Luxury Guest Services Coordinator to join our team. As a key member of our Guest Communication Centre, you will be responsible for delivering seamless communication to guests,...
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Guest Experience Coordinator
2 weeks ago
London, Greater London, United Kingdom Mandarin Oriental Hotel Group Full timeAbout the JobMandarin Oriental Hotel Group is seeking a highly skilled and customer-focused Guest Experience Coordinator to join our team. As a Guest Experience Coordinator, you will be responsible for ensuring that guests have an exceptional experience during their stay, from check-in to check-out. You will work closely with colleagues across departments to...
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Guest Service Coordinator
2 weeks ago
London, Greater London, United Kingdom Melia White House Hotel Full timeDelivering Exceptional Guest Experiences At Meli White House Hotel, we are committed to delivering exceptional guest experiences. As a Guest Experience Supervisor, you will be responsible for ensuring that all guests receive a warm welcome and exceptional service throughout their stay. Your Key Responsibilities: Supervise the day-to-day operations of the...
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Guest Services Ambassador
2 weeks ago
London, Greater London, United Kingdom Clermont Hotel Group Full timeGuest Experience Coordinator RoleWe are seeking a charismatic and knowledgeable individual to join our team as a Guest Experience Coordinator in the heart of London. This exciting opportunity offers a unique blend of comfort, service, and music inspiration.Our hotel, with 1019 rooms, bars, a restaurant, meeting rooms, and modern facilities, is the ultimate...
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Guest Experience Coordinator
2 weeks ago
London, Greater London, United Kingdom Accor Hotels Full timeJob Title:Guest Experience CoordinatorAbout Our Culture:Morgans Originals is a collection of independent hotels that thrive on individuality and creativity. Our unique blend of heritage and modernity makes us stand out from the crowd.We are passionate about creating memorable experiences for our guests, and we're looking for like-minded professionals to join...
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Guest Service Coordinator
2 weeks ago
London, Greater London, United Kingdom Jumeirah Carlton Tower Full timeThe esteemed Jumeirah Carlton Tower is recruiting a dedicated Guest Service Coordinator to excel in this challenging role.About the Position:Requires at least 2 years of experience as a Reservation Agent in a 5-Star Front Office or Reservations Department.High-level proficiency in English language skills.Strong familiarity with Microsoft Office Suite,...
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COYA Guest Services Coordinator
1 week ago
London, Greater London, United Kingdom COYA Restaurant & Pisco Bar Full timeAbout the RoleThe COYA Guest Services Coordinator is an exciting opportunity to work with a vibrant celebration of Latin American culture, offering delicious Peruvian cuisine, innovative cocktails, live music, stunning art, and immersive events.Candidate Benefits:Enhanced Holiday Package: 32 days (including bank holidays)Long Service Awards: Celebrating your...
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Guest Experience Coordinator
1 month ago
London, Greater London, United Kingdom Premier Inn Full timeJob OverviewThis exciting opportunity has arisen for a skilled Guest Experience Coordinator to join our team at London City (Tower Hill) Premier Inn.About the PositionThe ideal candidate will possess excellent communication skills, be able to multitask with ease, and have a passion for delivering exceptional guest experiences.Key ResponsibilitiesWork closely...
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Guest Experience Coordinator
1 day ago
London, Greater London, United Kingdom Belmond Management Full timeJob OverviewWe are looking for a skilled Guest Experience Coordinator to join our team. As a key member of the Operations department, you will be responsible for ensuring exceptional guest experiences throughout their journey with us.Key Responsibilities:- Coordinate with the Operations Manager to plan and execute journeys- Collaborate with internal teams to...