Luxury Guest Service Coordinator

3 weeks ago


London, Greater London, United Kingdom Redefined Ltd Full time
Job Description

As a Luxury Guest Service Coordinator, you will be the first point of contact for guests and will be responsible for ensuring their stay with us is memorable and enjoyable. Your role will involve taking telephone calls, responding to emails, and resolving any issues that may arise during their stay.

Key Responsibilities
  • Taking all telephone calls and responding to emails in a timely and efficient manner
  • Managing guest feedback and resolving any issues that may arise during their stay
  • Ensuring maintenance of accurate records and reporting requirements


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