Executive Guest Services Coordinator
6 days ago
Company Overview: The Westin London City is a luxury hotel located on the banks of London's historic River Thames. Our hotel offers 225 guest rooms, suites, and residences, each designed with comfort and style in mind. Whether you're visiting for business or pleasure, our hotel provides the perfect blend of relaxation and excitement.
About the Job Description: As our Guest Experience Executive, you will be responsible for delivering exceptional service to our guests, managing guest complaints, and promoting our hotel's facilities and services. You will work closely with our front-of-house team to ensure that every guest has an unforgettable stay with us.
About the Required Skills and Qualifications: To be successful in this role, you will need:
- Excellent communication skills
- A positive attitude
- The ability to work well under pressure
About the Benefits: In addition to a competitive salary, you will also enjoy a range of benefits, including free high-speed Wi-Fi, access to our luxurious spa, and discounted rates at our restaurants and bars.
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