Luxury Reservation Coordinator
1 month ago
Small Luxury Hotels of The World Limited is a global brand that delivers reservation services for small luxury independent hotels around the world. We are seeking a Luxury Reservation Coordinator to join our team in London.
The successful candidate will have an estimated salary of £42,000 - £52,000 per annum, depending on experience, and will be responsible for ensuring the highest level of customer satisfaction is guaranteed to every guest query.
Key responsibilities include:
- Responsible for set up, on-going maintenance, and troubleshooting of CRS interface integrations
- Maintaining the quality of the SLH Central Reservation System SynXis
- Providing technical support to Revenue Account Managers and Hoteliers
The ideal candidate will have a working knowledge of at least one major PMS, Channel Management system, and SHS SynXis CR, as well as previous experience of implementing and maintaining PMS/CRS interface integrations.
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