Customer Service Representative
6 days ago
Job Summary
We are seeking a highly skilled Customer Service Advisor to join our team at Winsearch. As a key member of our customer-facing team, you will be responsible for delivering exceptional service to our clients.
About the Role
You will work a 5-week rotation with 2 Saturdays and 1 Sunday in every 5, providing a consistent and reliable service to our clients. Your primary focus will be on resolving customer queries and issues in a timely and professional manner.
Key Responsibilities
- Provide exceptional customer service to clients via phone, email, and in-person
- Resolve customer queries and issues in a timely and professional manner
- Work collaboratively with internal teams to resolve complex customer issues
- Meet and exceed customer satisfaction targets
Requirements
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
What We Offer
As a Customer Service Advisor at Winsearch, you will have the opportunity to develop your skills and knowledge in a dynamic and supportive environment. You will receive comprehensive training and ongoing support to ensure your success in the role.
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