Current jobs related to Customer Service Representative - Worcester, Worcestershire - Service Care Solutions - Housing

  • Customer Service Representative

    1 month ago

    Worcester, Worcestershire, United Kingdom Southco, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Southco, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients in a timely and professional manner.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    1 month ago

    Worcester, Worcestershire, United Kingdom Southco, Inc. Full time

    Customer Service RepresentativeWe are seeking a highly skilled and experienced Customer Service Representative to join our team at Southco, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients in a timely and professional manner.Key Responsibilities:Respond to customer...

  • Customer Service Representative

    1 month ago

    Worcester, Worcestershire, United Kingdom Southco, Inc. Full time

    Customer Service RepresentativeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Southco, Inc. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key...

  • Customer Service Representative

    1 month ago

    Worcester, Worcestershire, United Kingdom Southco, Inc. Full time

    Customer Service RepresentativeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Southco, Inc. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our customers, ensuring their needs are met and exceeded.Key...

  • Customer Service Representative

    4 days ago

    Worcester, Worcestershire, United Kingdom Booker Limited Full time

    About the RoleWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for delivering exceptional customer service and ensuring that our customers receive a positive experience in our store.As a Customer Service Representative, you will be working...

  • Customer Service Representative

    1 month ago

    Worcester, Worcestershire, United Kingdom Tesco Full time

    About the Role We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at our Worcester Superstore. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers. Availability Window We require our...

  • Customer Service Representative

    1 month ago

    Worcester, Worcestershire, United Kingdom Tesco Full time

    About the Role We are seeking a motivated and customer-focused individual to join our team as a Customer Service Representative at our Worcester Superstore. As a key member of our store team, you will play a vital role in delivering exceptional customer service and ensuring a positive shopping experience for our customers. Availability Window We require our...

  • Customer Service Representative

    2 weeks ago

    Worcester, Worcestershire, United Kingdom Chartwells - Universities Full time

    We're seeking a Customer Service Representative to deliver exceptional customer service within a university campus for our Universities sector on a permanent casual basis. You'll join a team that takes pride in its people and food.As a Customer Service Representative, you will contribute to a passionate and friendly team working in a fast-paced environment....

  • Customer Service Representative

    2 weeks ago

    Worcester, Worcestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    At beBee Professionals in Worcester, we are looking for talented individuals to fill Customer Service Representative roles. As a valued member of our team, you will be responsible for providing exceptional customer service and supporting our operational success.Key Responsibilities:Engage with customers to provide service and support.Participate in all...

  • Customer Service Representative

    1 week ago

    Worcester, Worcestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a Customer Service Representative to provide excellent service and resolve queries in a timely manner for beBee Professionals in the UK.Key Responsibilities:Handle customer inquiries and resolve issues efficiently.Provide accurate information regarding products and services.Process customer orders and manage account information.Work closely...

  • Customer Service Representative

    2 weeks ago

    Worcester, Worcestershire, United Kingdom Pertemps Worcester Full time

    About the Role:As a Customer Service Representative with Royal Mail, you will be responsible for delivering excellent customer service to our customers. You will work independently, sorting mail and packages for your assigned route, and using a hand-held computer device to capture customer signatures for deliveries. The role requires a strong sense of...

  • Customer Service Representative

    2 weeks ago

    Worcester, Worcestershire, United Kingdom Tesco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide excellent customer service,...

  • Customer Service Representative

    2 weeks ago

    Worcester, Worcestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    We are seeking a skilled Customer Service Representative to provide exceptional support to our customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to handle high-volume queries while maintaining attention to detail.Responsibilities:Provide accurate information regarding products and services.Resolve...

  • Customer Service Representative

    1 week ago

    Worcester, Worcestershire, United Kingdom Aspirations Care Ltd Full time

    Job OverviewJob Title: Customer Service RepresentativeLocation: UKSalary: £11.44 per hourHours: Permanent ContractWe are seeking a caring and chatty individual to join our team at Aspirations Care Ltd.Key Responsibilities:Provide excellent customer service to clients and their familiesWork collaboratively with colleagues to achieve team goalsContribute to a...

  • Customer Service Representative

    4 weeks ago

    Worcester, Worcestershire, United Kingdom Chartwells - Universities Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at Chartwells - Universities. As a key member of our team, you will be responsible for delivering exceptional customer service to our students and staff, ensuring a positive and welcoming experience in our food service outlets.Key...

  • Customer Service Representative

    4 weeks ago

    Worcester, Worcestershire, United Kingdom Chartwells - Universities Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at Chartwells - Universities. As a key member of our team, you will be responsible for delivering exceptional customer service to our students and staff, ensuring a positive and welcoming experience in our food service outlets.Key...

  • Customer Service Representative

    2 weeks ago

    Worcester, Worcestershire, United Kingdom Tesco Full time

    About the RoleWe are seeking a talented and enthusiastic individual to join our team as a Customer Service Representative at our Worcester Superstore. As a key member of our store team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.Key ResponsibilitiesProvide outstanding...

  • Customer Service Representative

    4 days ago

    Worcester, Worcestershire, United Kingdom NEXT Full time

    Job SummaryWe are seeking a motivated and friendly Customer Service Representative to join our team as a Sales Support Team Member. This is a temporary role based on the sales floor to provide excellent customer service in the run-up to Christmas and during our End of Season Sale.About the RoleOffer fast and friendly service to customers, helping them find...

  • Customer Service Representative

    2 weeks ago

    Worcester, Worcestershire, United Kingdom Tesco Full time

    About the RoleWe are seeking a Customer Service Representative to join our team at Tesco Henwick Park Express. As a key member of our store team, you will be responsible for delivering exceptional customer service, working closely with colleagues to ensure a seamless shopping experience.Key ResponsibilitiesProvide excellent customer service, responding to...

  • Customer Service Representative

    1 month ago

    Worcester, Worcestershire, United Kingdom Chartwells - Universities Full time

    About the RoleWe're seeking a highly motivated and customer-focused individual to join our team as a Customer Service Assistant at Chartwells - Universities. As a key member of our team, you will be responsible for delivering exceptional customer service to our students and staff, ensuring a positive and welcoming experience in our food service outlets.Key...

Customer Service Representative

2 months ago

Worcester, Worcestershire, United Kingdom Service Care Solutions - Housing Full time

**Job Title:** Highways and Transport DRT Customer Services Adviser

**Job Type:** Temporary Ongoing

**Location:** Worcestershire

**Job Description:**

We are seeking a dedicated and customer-focused individual to join our team as a Highways and Transport DRT Customer Services Adviser. As a valued member of our Customer Services Contact Centre, you will be responsible for providing exceptional service to residents via telephony, webchat, and online platforms.

**Key Responsibilities:**

  • Act as the first point of contact for telephone, webchat, and online enquiries, providing vital information and advice on behalf of Worcestershire County Council and partners.
  • Prioritize key actions during emergency response and severe weather events, ensuring the delivery of high-quality service.
  • Deliver end-to-end customer support, taking responsibility for resolving issues and advocating for customers.
  • Ensure accurate electronic records of all customer interactions, proactively identifying and assisting with service improvements.

**Requirements:**

  • Significant experience in a customer service environment, particularly within contact centers.
  • Proven ability to handle complex queries and deliver advice to a wide range of customers.
  • Skilled in using multiple ICT systems to access, record, and provide information.
  • Strong problem-solving abilities, with a creative approach to resolving issues.
  • A high level of integrity when handling sensitive or confidential information.
  • Minimum of 3 GCSEs or equivalent, including Maths and English (Grade C or above), with NVQ Level 3 or equivalent qualification.