Customer Service Representative

3 days ago

Worcester, Worcestershire, United Kingdom Chartwells - Universities Full time

We're seeking a highly skilled and enthusiastic Customer Service Assistant to join our team at Chartwells - Universities. As a key member of our team, you will be responsible for delivering exceptional customer service to our students and staff, ensuring a seamless and personalized experience.

Key Responsibilities:

  • Serve customers with a smile, ensuring they receive a high level of service and attention to detail.
  • Be knowledgeable about our food service and menu offerings, making recommendations and answering questions with confidence.
  • Represent Chartwells - Universities in a positive and professional manner, maintaining a strong brand image.
  • Handle cash and operate the cash register with accuracy and efficiency.
  • Comply with Food Handling and Hygiene standards, ensuring a safe and healthy environment for our customers.
  • Comply with Health and Safety regulations, reporting any incidents or concerns to management.

Requirements:

  • Passion for delivering outstanding customer service, with a focus on exceeding customer expectations.
  • Excellent communication and interpersonal skills, with the ability to work effectively with colleagues and customers.
  • Ability to work under pressure, prioritizing tasks and managing multiple responsibilities.
  • Exceptional timekeeping and reliability, with a strong commitment to attendance and punctuality.
  • Desire to succeed in your role, with a willingness to learn and develop new skills.

About Chartwells - Universities:

Chartwells - Universities is a leading provider of catering and support services to the education sector. We are committed to delivering high-quality food and service to our students and staff, while also providing a positive and supportive work environment for our employees. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.

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