Service Desk Agent
3 months ago
We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Peterborough, United Kingdom.
Key Responsibilities:- Handle customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and up-to-date information about our products and services.
- Work closely with other departments to ensure customer satisfaction and resolve complex issues.
- Process customer orders and manage account information with attention to detail.
- Keep records of customer interactions and follow-up tasks to ensure seamless customer experience.
- Previous experience in a customer service role is highly desirable.
- Excellent communication and problem-solving skills to handle high-volume queries.
- Ability to work independently and as part of a team to achieve customer satisfaction.
- Proficiency in Microsoft Office and CRM systems to manage customer data and interactions.
- Flexible working hours, including weekends, to accommodate customer needs.
- Competitive salary with performance-based incentives to recognize exceptional service.
- Pension scheme and healthcare benefits to support overall well-being.
- Training and development opportunities to enhance customer service skills and career progression.
- Supportive work environment with clear expectations and goals to ensure customer satisfaction.
If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for the Customer Service Advisor position in Peterborough.
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IT Service Desk Professional
2 days ago
Peterborough, Peterborough, United Kingdom Onyx-Conseil Full timeAbout the RoleWe are currently seeking an IT Service Desk Professional to join our team at Onyx-Conseil. This is a 6-month contract position, and the successful candidate will be required to work on a customer-specific support desk.As an IT Service Desk Professional, you will be responsible for providing excellent customer service and technical support to...
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IT Service Desk Technician
4 days ago
Peterborough, Peterborough, United Kingdom Cooper Lomaz Full time £20Job DescriptionWe are looking for an experienced IT Service Desk Technician to join our team in Peterborough. The successful candidate will be responsible for resolving technical IT-related issues at 1st and 2nd line level, working as part of a project-based team.The ideal candidate will have experience in 1st line support, previous IT Service Desk...
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IT Service Desk Analyst
7 days ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeAbout the Role:CV-Library is a dynamic company in Peterborough, Cambridgeshire, and we are seeking a skilled IT Service Desk Analyst to join our team. As a hybrid role, you will work from home and our office, resolving technical IT issues at the first and second levels.Key Tasks:Resolving technical IT issues at the first and second levelsParticipating in...
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IT Service Desk Professional
3 hours ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeAre you an experienced IT professional looking for a new challenge? Look no further! We are currently seeking an IT Service Desk Professional to join our team at Global Technology Solutions Ltd.This pivotal role involves providing first-rate technical support to our clients, identifying and resolving complex technical issues, and continuously improving our...
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Service Desk Agent
3 months ago
Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Peterborough, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
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IT Service Desk Professional
7 days ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeAbout the RoleWe are seeking an experienced IT Service Desk Professional to join our team at Global Technology Solutions Ltd. As a Technical Support Specialist, you will play a vital role in delivering exceptional customer service and resolving technical issues efficiently.Key ResponsibilitiesHandle customer inquiries via phone, email, or chat, and respond...
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Technical Service Desk Specialist
7 days ago
Peterborough, Peterborough, United Kingdom Huntress Full timeHuntress is recruiting for an experienced Technical Service Desk Specialist to work in our office in Central Peterborough. As a member of our team, you will work in a 6-week shift rota pattern, Monday to Fridays only.This is a temporary assignment with a guaranteed hourly rate of £11.44ph and weekly pay. We are looking for a skilled individual with some...
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Service Desk Team Member
7 days ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeJob Description:CV-Library is a leading job board in Peterborough, Cambridgeshire, and we are looking for a skilled Service Desk Team Member to join our team. As a hybrid role, you will split your time between working from home and our office.Responsibilities:Work as part of a project-based team and resolve technical IT issues at the first and second...
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Technical Service Desk Professional
4 days ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeAbout the Opportunity: We are seeking a skilled Technical Service Desk Analyst to join our team at Global Technology Solutions Ltd. As a key member of our service desk, you will be responsible for providing excellent customer service and technical support to our clients.">Key Responsibilities: Key responsibilities will include troubleshooting and resolving...
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Service Desk Expert
2 hours ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeKey ResponsibilitiesAs a Service Desk Expert, you will be responsible for providing exceptional technical services to our customers. This includes:Responding to customer inquiries and resolving technical issues promptly and professionallyProviding technical support and assistance to customers via phone, email, or other communication channelsMaintaining...
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Technical Service Desk Professional
2 hours ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeJob OverviewWe are seeking a highly skilled Technical Service Desk Analyst to join our team at Global Technology Solutions Ltd. The successful candidate will be responsible for providing technical support and assistance to customers, ensuring prompt and professional resolution of their queries and issues.The salary for this role is estimated to be around...
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Service Desk Expert
33 minutes ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeJob OverviewAt Global Technology Solutions Ltd, we are seeking a highly skilled Service Desk Expert to join our team. This role requires a strong background in customer service experience, with excellent communication skills and the ability to work effectively in a fast-paced environment.The successful candidate will provide exceptional customer service to...
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Technical Service Desk Analyst Role
6 hours ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeJob OverviewIn the role of Technical Service Desk Analyst at Global Technology Solutions Ltd, you will be responsible for providing exceptional technical support to our clients. As a key member of our team, you will play a crucial part in ensuring that our customers receive the highest level of service and support.About the RoleThis is a fantastic...
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IT Service Desk Analyst
2 weeks ago
Peterborough, Peterborough, United Kingdom Cooper Lomaz Full timeWe are looking for an experienced IT Service Desk Analyst to join our team at Cooper Lomaz. As a key member of our support team, you will be responsible for resolving technical IT issues at the 1st and 2nd line level, including desktop builds and other project-based tasks.This is a hybrid role that offers the flexibility to work from home and spend time in...
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Service Desk Professional
4 days ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full time £15Contract Details:3 months with potential extensionsWorking Hours: 7.5 hours a day, between 06:00 and 18:00, maximum of 2 weekends a monthKey Benefits:Opportunities for career advancement.Professional development and training.A supportive and collaborative team environment.A competitive hourly rate.About the Role:We are seeking a highly skilled and motivated...
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Technical Service Desk Specialist
4 hours ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeJob OverviewWe are seeking a skilled Technical Service Desk Specialist to join our team at Global Technology Solutions Ltd.The successful candidate will have previous IT experience and be able to drive to various locations, including Hampton, Peterborough. They will work a varied shift pattern, starting from 06:00 to 14:30 in week one, 07:00 to 15:30 in week...
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IT Service Desk Expert
7 days ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeJob Description:We are seeking an IT Service Desk Expert to join our team in Peterborough. As a key member of our project-based team, you will be responsible for delivering exceptional customer service and technical support to our internal users. With a focus on resolving IT-related issues, you will also have the chance to get involved with more hands-on...
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Help Desk Technician
7 days ago
Peterborough, Peterborough, United Kingdom Huntress Full timeWe are currently seeking a highly motivated Help Desk Technician to join our team at Huntress in Central Peterborough. This is an office-based position, working in a 6-week shift rota pattern, Monday to Fridays only.This is an ongoing temporary assignment with a competitive hourly rate of £11.44ph and weekly pay. If you have some experience in IT and are...
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Service Desk Analyst
4 days ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full time £15About the RoleAs a Technical Support Professional at Global Technology Solutions Ltd, you will be responsible for providing expert technical support to customers, ensuring that their queries are resolved efficiently and effectively.The ideal candidate will have:Excellent communication skills, both written and verbal.A strong understanding of IT concepts and...
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Help Desk Technician
6 days ago
Peterborough, Peterborough, United Kingdom Huntress Full timeJoin us at Huntress in Central Peterborough as a Help Desk Technician. We require someone who can work a 6-week shift rota pattern, Monday to Friday only. The shifts vary: Week 1 - 06:00 - 14:30, Week 2 - 07:00 - 15:30, and Weeks 3-6 08:30 - 17:00. This is a temporary assignment starting immediately, with a competitive hourly rate of £11.44 and weekly...