IT Service Desk Analyst

2 days ago


Peterborough, Peterborough, United Kingdom Cooper Lomaz Full time

We are looking for an experienced IT Service Desk Analyst to join our team at Cooper Lomaz. As a key member of our support team, you will be responsible for resolving technical IT issues at the 1st and 2nd line level, including desktop builds and other project-based tasks.

This is a hybrid role that offers the flexibility to work from home and spend time in our Peterborough office. The ideal candidate will have a strong background in IT service desk experience, 1st line support, and proficiency in Windows and Google tools.

The role requires excellent communication skills and the ability to support international internal users. We offer full training and support as well as opportunities for career progression.

Estimated Salary: £35,000 - £45,000 per annum (based on 37.5 hours per week)

Benefits:

  1. Fully funded training and certification programs
  2. Opportunities for career advancement
  3. A supportive and dynamic team environment


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