Service Desk Expert

14 hours ago


Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full time
Key Responsibilities

As a Service Desk Expert, you will be responsible for providing exceptional technical services to our customers. This includes:

  • Responding to customer inquiries and resolving technical issues promptly and professionally
  • Providing technical support and assistance to customers via phone, email, or other communication channels
  • Maintaining accurate records of customer interactions and issues resolved
  • Escalating complex issues to senior technicians or managers as required

The salary for this role is expected to be around £14.84 per hour, with opportunities for career progression and development.


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