Technical Service Desk Analyst Role
13 hours ago
In the role of Technical Service Desk Analyst at Global Technology Solutions Ltd, you will be responsible for providing exceptional technical support to our clients. As a key member of our team, you will play a crucial part in ensuring that our customers receive the highest level of service and support.
About the Role
This is a fantastic opportunity for an experienced IT professional to join our team as a Technical Service Desk Analyst. Based in Peterborough, you will be working closely with our clients to resolve technical issues and provide proactive support to prevent problems from arising. With a competitive salary of £14.84 per hour, rising to £15.44 after 3 months, this role offers excellent opportunities for career growth and development.
Key Responsibilities
As a Technical Service Desk Analyst, your primary responsibilities will include:
- Providing exceptional technical support to our clients via phone, email, or on-site visits
- Troubleshooting and resolving technical issues in a timely and efficient manner
- Collaborating with internal teams to ensure seamless communication and issue resolution
- Staying up-to-date with the latest technologies and industry trends to enhance your skills and knowledge
Requirements
To be successful in this role, you will need to have:
- A strong background in IT, preferably with experience in a call centre environment
- Excellent customer service skills and the ability to communicate effectively with clients
- Strong problem-solving skills and the ability to think proactively
- The ability to work independently and as part of a team
What We Offer
We offer a competitive salary, excellent benefits, and opportunities for career growth and development. If you are a motivated and enthusiastic IT professional looking for a new challenge, we would love to hear from you
Contact Information
Please note that we do not accept applications by email. To apply for this role, please submit your application through our website.
-
IT Service Desk Analyst
2 weeks ago
Peterborough, Peterborough, United Kingdom Cooper Lomaz Full timeWe are looking for an experienced IT Service Desk Analyst to join our team at Cooper Lomaz. As a key member of our support team, you will be responsible for resolving technical IT issues at the 1st and 2nd line level, including desktop builds and other project-based tasks.This is a hybrid role that offers the flexibility to work from home and spend time in...
-
IT Service Desk Analyst
7 days ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeAbout the Role:CV-Library is a dynamic company in Peterborough, Cambridgeshire, and we are seeking a skilled IT Service Desk Analyst to join our team. As a hybrid role, you will work from home and our office, resolving technical IT issues at the first and second levels.Key Tasks:Resolving technical IT issues at the first and second levelsParticipating in...
-
Technical Service Desk Professional
9 hours ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeJob OverviewWe are seeking a highly skilled Technical Service Desk Analyst to join our team at Global Technology Solutions Ltd. The successful candidate will be responsible for providing technical support and assistance to customers, ensuring prompt and professional resolution of their queries and issues.The salary for this role is estimated to be around...
-
Technical Service Desk Professional
5 days ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeAbout the Opportunity: We are seeking a skilled Technical Service Desk Analyst to join our team at Global Technology Solutions Ltd. As a key member of our service desk, you will be responsible for providing excellent customer service and technical support to our clients.">Key Responsibilities: Key responsibilities will include troubleshooting and resolving...
-
IT Support Analyst
11 hours ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeAbout the RoleThis exciting opportunity has arisen for a talented IT Support Analyst to join our help desk team. As a Technical Service Desk Analyst, you will be working in a fast-paced environment, responding to customer inquiries, and resolving technical issues promptly and professionally.In return for your hard work and dedication, you can expect a...
-
Technical Help Desk Professional
1 week ago
Peterborough, Peterborough, United Kingdom Onyx-Conseil Full timeAbout the RoleOnyx-Conseil is seeking a Technical Help Desk Professional to provide top-notch technical support to our clients. The successful candidate will work primarily on a customer-specific support desk, aligned with other analysts and customer-based teams. The role requires strong problem-solving skills and the ability to communicate complex technical...
-
Technical Service Desk Specialist
7 days ago
Peterborough, Peterborough, United Kingdom Huntress Full timeHuntress is recruiting for an experienced Technical Service Desk Specialist to work in our office in Central Peterborough. As a member of our team, you will work in a 6-week shift rota pattern, Monday to Fridays only.This is a temporary assignment with a guaranteed hourly rate of £11.44ph and weekly pay. We are looking for a skilled individual with some...
-
Help Desk Analyst
8 hours ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeDo you have what it takes to excel as a Help Desk Analyst - Tech Expert at Global Technology Solutions Ltd?We are looking for an individual who is passionate about delivering world-class technical support and possesses a keen eye for detail. As a Help Desk Analyst - Tech Expert, you will play a crucial role in resolving technical issues, providing expert...
-
Service Desk Expert
9 hours ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeKey ResponsibilitiesAs a Service Desk Expert, you will be responsible for providing exceptional technical services to our customers. This includes:Responding to customer inquiries and resolving technical issues promptly and professionallyProviding technical support and assistance to customers via phone, email, or other communication channelsMaintaining...
-
Service Desk Professional
5 days ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full time £15Contract Details:3 months with potential extensionsWorking Hours: 7.5 hours a day, between 06:00 and 18:00, maximum of 2 weekends a monthKey Benefits:Opportunities for career advancement.Professional development and training.A supportive and collaborative team environment.A competitive hourly rate.About the Role:We are seeking a highly skilled and motivated...
-
Service Support Analyst Position
2 days ago
Peterborough, Peterborough, United Kingdom Onyx-Conseil Full timeJob Overview:Onyx-Conseil is currently seeking a skilled Service Desk Analyst to join our team. This is a fantastic opportunity for someone looking to start or continue their career in IT support. As a Service Desk Analyst, you will work closely with our customers, resolving technical issues, and improving overall service delivery. The ideal candidate will...
-
Technical Service Desk Specialist
11 hours ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeJob OverviewWe are seeking a skilled Technical Service Desk Specialist to join our team at Global Technology Solutions Ltd.The successful candidate will have previous IT experience and be able to drive to various locations, including Hampton, Peterborough. They will work a varied shift pattern, starting from 06:00 to 14:30 in week one, 07:00 to 15:30 in week...
-
IT Service Desk Professional
2 days ago
Peterborough, Peterborough, United Kingdom Onyx-Conseil Full timeAbout the RoleWe are currently seeking an IT Service Desk Professional to join our team at Onyx-Conseil. This is a 6-month contract position, and the successful candidate will be required to work on a customer-specific support desk.As an IT Service Desk Professional, you will be responsible for providing excellent customer service and technical support to...
-
Technical Service Desk Expert
14 hours ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeGlobal Technology Solutions Ltd is a leading IT company that provides cutting-edge solutions to its clients.As a Technical Service Desk Expert at Global Technology Solutions Ltd, you will be responsible for providing exceptional technical support to our clients. You will work closely with the development team to resolve complex technical issues and ensure...
-
Service Desk Analyst
5 days ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full time £15About the RoleAs a Technical Support Professional at Global Technology Solutions Ltd, you will be responsible for providing expert technical support to customers, ensuring that their queries are resolved efficiently and effectively.The ideal candidate will have:Excellent communication skills, both written and verbal.A strong understanding of IT concepts and...
-
IT Service Desk Technician
4 days ago
Peterborough, Peterborough, United Kingdom Cooper Lomaz Full time £20Job DescriptionWe are looking for an experienced IT Service Desk Technician to join our team in Peterborough. The successful candidate will be responsible for resolving technical IT-related issues at 1st and 2nd line level, working as part of a project-based team.The ideal candidate will have experience in 1st line support, previous IT Service Desk...
-
Infrastructure Services Analyst
7 days ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeWe are looking for an Infrastructure Services Analyst to join our team at CV-Library. As a key member of our infrastructure services team, you will play a vital role in providing technical assistance to our clients, ensuring they receive exceptional support and service.About the RoleAs an Infrastructure Services Analyst, your primary duties will...
-
IT Service Desk Professional
10 hours ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeAre you an experienced IT professional looking for a new challenge? Look no further! We are currently seeking an IT Service Desk Professional to join our team at Global Technology Solutions Ltd.This pivotal role involves providing first-rate technical support to our clients, identifying and resolving complex technical issues, and continuously improving our...
-
IT Service Desk Professional
7 days ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeAbout the RoleWe are seeking an experienced IT Service Desk Professional to join our team at Global Technology Solutions Ltd. As a Technical Support Specialist, you will play a vital role in delivering exceptional customer service and resolving technical issues efficiently.Key ResponsibilitiesHandle customer inquiries via phone, email, or chat, and respond...
-
Service Desk Team Member
7 days ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeJob Description:CV-Library is a leading job board in Peterborough, Cambridgeshire, and we are looking for a skilled Service Desk Team Member to join our team. As a hybrid role, you will split your time between working from home and our office.Responsibilities:Work as part of a project-based team and resolve technical IT issues at the first and second...