Service Desk Agent
3 months ago
We are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Peterborough, United Kingdom.
Key Responsibilities:- Handle customer inquiries and resolve issues in a timely and professional manner.
- Provide accurate and up-to-date information about our products and services.
- Work closely with other departments to ensure customer satisfaction and resolve complex issues.
- Process customer orders and manage account information with attention to detail.
- Keep records of customer interactions and follow-up tasks to ensure seamless service.
- Previous experience in a customer service role is highly valued.
- Excellent communication and problem-solving skills to handle high-volume queries.
- Proficiency in Microsoft Office and CRM systems to manage customer data effectively.
- Ability to work independently and as part of a team to achieve customer satisfaction.
- Flexible working hours, including weekends, to accommodate customer needs.
- Competitive salary with performance-based incentives to recognize outstanding service.
- Pension scheme and healthcare benefits to support overall well-being.
- Training and development opportunities to enhance skills and knowledge.
- Supportive work environment with clear career progression to help you grow.
- Flexible working options to balance work and personal life.
If you are passionate about delivering exceptional customer service and want to be part of a dynamic team, we encourage you to apply for this exciting opportunity.
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IT Service Desk Professional
2 days ago
Peterborough, Peterborough, United Kingdom Onyx-Conseil Full timeAbout the RoleWe are currently seeking an IT Service Desk Professional to join our team at Onyx-Conseil. This is a 6-month contract position, and the successful candidate will be required to work on a customer-specific support desk.As an IT Service Desk Professional, you will be responsible for providing excellent customer service and technical support to...
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IT Service Desk Technician
3 days ago
Peterborough, Peterborough, United Kingdom Cooper Lomaz Full time £20Job DescriptionWe are looking for an experienced IT Service Desk Technician to join our team in Peterborough. The successful candidate will be responsible for resolving technical IT-related issues at 1st and 2nd line level, working as part of a project-based team.The ideal candidate will have experience in 1st line support, previous IT Service Desk...
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IT Service Desk Analyst
7 days ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeAbout the Role:CV-Library is a dynamic company in Peterborough, Cambridgeshire, and we are seeking a skilled IT Service Desk Analyst to join our team. As a hybrid role, you will work from home and our office, resolving technical IT issues at the first and second levels.Key Tasks:Resolving technical IT issues at the first and second levelsParticipating in...
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Service Desk Agent
3 months ago
Peterborough, Peterborough, United Kingdom beBee Professionals Full time £20,000 - £30,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Peterborough, United Kingdom.Key Responsibilities:Handle customer inquiries and resolve issues in a timely and professional manner.Provide accurate and up-to-date information about our products and...
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IT Service Desk Professional
6 days ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeAbout the RoleWe are seeking an experienced IT Service Desk Professional to join our team at Global Technology Solutions Ltd. As a Technical Support Specialist, you will play a vital role in delivering exceptional customer service and resolving technical issues efficiently.Key ResponsibilitiesHandle customer inquiries via phone, email, or chat, and respond...
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Technical Service Desk Specialist
7 days ago
Peterborough, Peterborough, United Kingdom Huntress Full timeHuntress is recruiting for an experienced Technical Service Desk Specialist to work in our office in Central Peterborough. As a member of our team, you will work in a 6-week shift rota pattern, Monday to Fridays only.This is a temporary assignment with a guaranteed hourly rate of £11.44ph and weekly pay. We are looking for a skilled individual with some...
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Service Desk Team Member
6 days ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeJob Description:CV-Library is a leading job board in Peterborough, Cambridgeshire, and we are looking for a skilled Service Desk Team Member to join our team. As a hybrid role, you will split your time between working from home and our office.Responsibilities:Work as part of a project-based team and resolve technical IT issues at the first and second...
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Technical Service Desk Professional
4 days ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full timeAbout the Opportunity: We are seeking a skilled Technical Service Desk Analyst to join our team at Global Technology Solutions Ltd. As a key member of our service desk, you will be responsible for providing excellent customer service and technical support to our clients.">Key Responsibilities: Key responsibilities will include troubleshooting and resolving...
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IT Service Desk Analyst
2 weeks ago
Peterborough, Peterborough, United Kingdom Cooper Lomaz Full timeWe are looking for an experienced IT Service Desk Analyst to join our team at Cooper Lomaz. As a key member of our support team, you will be responsible for resolving technical IT issues at the 1st and 2nd line level, including desktop builds and other project-based tasks.This is a hybrid role that offers the flexibility to work from home and spend time in...
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Service Desk Professional
4 days ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full time £15Contract Details:3 months with potential extensionsWorking Hours: 7.5 hours a day, between 06:00 and 18:00, maximum of 2 weekends a monthKey Benefits:Opportunities for career advancement.Professional development and training.A supportive and collaborative team environment.A competitive hourly rate.About the Role:We are seeking a highly skilled and motivated...
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IT Service Desk Expert
6 days ago
Peterborough, Peterborough, United Kingdom CV-Library Full timeJob Description:We are seeking an IT Service Desk Expert to join our team in Peterborough. As a key member of our project-based team, you will be responsible for delivering exceptional customer service and technical support to our internal users. With a focus on resolving IT-related issues, you will also have the chance to get involved with more hands-on...
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Help Desk Technician
7 days ago
Peterborough, Peterborough, United Kingdom Huntress Full timeWe are currently seeking a highly motivated Help Desk Technician to join our team at Huntress in Central Peterborough. This is an office-based position, working in a 6-week shift rota pattern, Monday to Fridays only.This is an ongoing temporary assignment with a competitive hourly rate of £11.44ph and weekly pay. If you have some experience in IT and are...
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Service Desk Analyst
4 days ago
Peterborough, Peterborough, United Kingdom Global Technology Solutions Ltd Full time £15About the RoleAs a Technical Support Professional at Global Technology Solutions Ltd, you will be responsible for providing expert technical support to customers, ensuring that their queries are resolved efficiently and effectively.The ideal candidate will have:Excellent communication skills, both written and verbal.A strong understanding of IT concepts and...
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Help Desk Technician
5 days ago
Peterborough, Peterborough, United Kingdom Huntress Full timeJoin us at Huntress in Central Peterborough as a Help Desk Technician. We require someone who can work a 6-week shift rota pattern, Monday to Friday only. The shifts vary: Week 1 - 06:00 - 14:30, Week 2 - 07:00 - 15:30, and Weeks 3-6 08:30 - 17:00. This is a temporary assignment starting immediately, with a competitive hourly rate of £11.44 and weekly...
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Custody Services Agent
3 weeks ago
Peterborough, Peterborough, United Kingdom Serco Full timeAbout Serco:">At Serco, we are dedicated to providing innovative solutions to the Ministry of Justice. As a Custody Services Agent, you will play a vital role in ensuring the safe and secure transportation of detainees to court proceedings.Salary and Benefits:">">A competitive salary: £45,400 (based on 38 hours/week) with opportunities for growth up to...
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Clinical Front Desk Coordinator
7 days ago
Peterborough, Peterborough, United Kingdom Specsavers Full timeClinical Front Desk Coordinator PositionWe are seeking a highly organized and detail-oriented individual to join our team as a Clinical Front Desk Coordinator.This is a full-time role, requiring 37.5 hours of work per week, including weekends. As a member of our team, you will work closely with experienced Opticians and Technicians to provide exceptional...
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Technical Help Desk Professional
7 days ago
Peterborough, Peterborough, United Kingdom Onyx-Conseil Full timeAbout the RoleOnyx-Conseil is seeking a Technical Help Desk Professional to provide top-notch technical support to our clients. The successful candidate will work primarily on a customer-specific support desk, aligned with other analysts and customer-based teams. The role requires strong problem-solving skills and the ability to communicate complex technical...
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Senior Estate Agent
2 weeks ago
Peterborough, Peterborough, United Kingdom Connells Group Full timeJob Summary:We are looking for a talented and experienced Senior Estate Agent to join our team as a Branch Lister. In this role, you will have the opportunity to work closely with clients, build strong relationships, and achieve sales targets.Key Requirements:Preferably experienced as a Lister, Valuer, Instructions Manager, or Senior Estate Agent/Sales...
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Front Desk Ambassador
3 weeks ago
Peterborough, Peterborough, United Kingdom Valor Hospitality Europe Full timeWe are seeking a dedicated and enthusiastic individual to join our team as a Front Desk Ambassador in Peterborough.As a Front Desk Ambassador, you will be at the heart of our guest experience, delivering exceptional service and ensuring our guests have a memorable dining experience.The ideal candidate will be passionate about hospitality and customer...
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Front Desk Coordinator
7 days ago
Peterborough, Peterborough, United Kingdom Dr Laliwala and Partners Full timeCareer OpportunityWe are recruiting a Front Desk Coordinator to join our team at Dr Laliwala and Partners.This role involves providing exceptional customer service, handling phone calls, and managing patient records. We require flexible and enthusiastic individuals who can adapt to changing situations.Responsibilities:Maintaining and updating the practice...