Reception and Administrative Assistant

22 hours ago


Liverpool, Liverpool, United Kingdom Wales Medicines Strategy Group Full time

Are you looking for a challenging and rewarding role where you can make a real difference?

We are seeking a skilled and experienced Receptionist to join our team at The Life Rooms in Walton.

This is a permanent position that requires someone who is highly organised, effective in communication, and able to work independently.

About the Job

In this role, you will be responsible for providing reception and administrative support to our team.

This includes receiving and directing patients and visitors, answering phone calls, sorting and distributing mail, managing stock levels, recording attendance, and participating in meetings.

Main Responsibilities
  • Provide exceptional customer service to patients, staff, and visitors
  • Answer telephone calls using the switchboard system and respond to messages
  • Sort and distribute mail to all departments
  • Manage and maintain stock levels, ordering supplies as needed
  • Record new and follow-up attendances on the electronic appointment system
Requirements

To be successful in this role, you will need:

  • GCSE or NVQ2 or equivalent qualification
  • IT literacy

Additionally, we are looking for someone who can:

  • Work effectively in a team and communicate clearly and respectfully
  • Be proactive and take initiative to resolve problems and improve processes
  • Have knowledge of word processing, spreadsheet, and email software, and be able to use these tools to support the team
Benefits and Salary

The estimated salary for this role is £23,000 - £28,000 per annum.

Mersey Care NHS Foundation Trust values its employees and offers a range of benefits, including opportunities for professional development and a supportive working environment.



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