Facilities and Reception Assistant
24 hours ago
We are looking for a highly motivated Facilities and Reception Assistant to join our team at The Greenbank Project. In this role, you will be responsible for providing exceptional customer service to our users, ensuring their needs are met promptly and efficiently.
Key Responsibilities- Provide a central point of contact for users via telephone, email, and face-to-face.
- Assist gym members with signing in & out of the gym & issuing locker keys.
- Handle cash & maintain administrative, financial & statistical information.
- Schedule gym inductions & tours of the facility.
- Update Greenbank communication systems including leisure management systems, social media accounts, website, customer app, and information boards.
- Assist Sports Hall users with access & bookings.
- Produce general marketing leaflets and promotional material for Academy users.
- Liase with Sports Leaders to ensure Sports Hall users have the correct equipment set up & accessible.
- Act as a fire marshall and first aider.
The ideal candidate will possess excellent communication skills, be able to work with various IT systems & Microsoft Applications, and have a proven track record of delivering excellent customer service.
About the RoleThis is a part-time position working 6 hours on Thursday mornings, based at the Main place of work, Greenbank Sports Academy. The successful candidate will need to show evidence of an enhanced DBS dated within the last 3 years or show evidence of being on the DBS online update service.
Estimated SalaryThe estimated annual salary for this role is £26,076, based on a 6-hour weekly schedule and an hourly rate of £42.
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