Customer Advocate Lead

Role OverviewWe're looking for a skilled Insurance Claims Advocate to join our team at Hastings Direct. This is an exciting opportunity to support customers who have been involved in a road traffic accident, negotiate vehicle valuations and ensure a seamless customer journey through confident and accurate communication.Key ResponsibilitiesManage a portfolio...

OverviewHastings Direct is a leading digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made significant investments in data and tech capabilities, nurturing our 4Cs culture: Creating Good Outcomes for Every Customer.Job DetailsWe're seeking an experienced professional to lead our working group of...

Job Description: We are seeking a Vulnerable Customers Lead to join our team at Hastings Direct. This is an exciting opportunity for a motivated individual to lead our efforts in protecting vulnerable customers.About Us: At Hastings Direct, we are a digital insurance provider with ambitious plans to become the best and biggest in the UK market. Our 4Cs...

Job SummaryWe're seeking an experienced professional to join our team as a Customer Experience Advocate. This role will involve leading a working group of representatives across the business, creating a network of vulnerable customer champions, and producing assessments and reporting for senior leaders.ResponsibilitiesLead the working group to ensure...

Gemini Recruitment is currently partnering with a leading law firm to recruit an experienced Children's Rights Advocate. The ideal candidate will have a strong background in Family & Children Law and excellent communication skills.About the Firm:Our partner firm is a top-tier law firm with a highly respected Family & Children Department. They provide...

Job SummaryThis is an exciting opportunity to join Marshall Motor Group as a Service Advisor. In this role, you will be responsible for managing customer relationships, providing support throughout their journey, and driving outstanding service.About YouWe are looking for a customer-focused individual with a strong background in customer service. You should...

Harrison Scott Associates is seeking a talented Customer Success Lead to join their team. As a Customer Success Lead, you will be responsible for ensuring that clients receive excellent service and that their needs are met. You will interpret client enquiries, generate quotes, and liaise with internal functions and outworkers to process jobs to approval...

Role DescriptionThis Key Account Business Development Lead position requires a skilled professional with 5+ years of experience in account management, business development, or sales management. You will be responsible for driving sales growth, building lasting relationships with retail partners, and utilising data and insights to recommend strategies.In this...

About the RoleAs Funeral Business Manager, you will be responsible for leading and developing operational teams to deliver an industry-leading Funeral service. You will advocate a culture of value, choice, and care, driving profitable market share growth through effective multi-site management.Lead and manage day-to-day operational requirements of our...

About NEXTNEXT is a dynamic and innovative company that delivers exceptional customer service to approximately 130 countries globally.Our purpose-built contact centre in Leicester's Radar Road sets the stage for your journey with us. Here, you'll find inviting breakout areas, including a games room, modern restaurant, coaching rooms designed for support, and...

About the RoleWe're looking for a skilled professional to join our team as a Vulnerable Customer Champion Lead. This role will involve leading a working group of representatives across the business, creating a network of vulnerable customer champions, and producing assessments and reporting for senior leaders.Key ResponsibilitiesLead the working group to...

Job Title: Customer Service Team LeadLocation: J.P. Boden & Co. LimitedSalary: £45,000 - £55,000 per annumAbout the Role:We are seeking an experienced Customer Service Team Lead to join our Weekend Operations team at J.P. Boden & Co. Limited.Key Responsibilities:Drive business performance as a Team Manager in a customer services team, inspiring &...

Hastings Direct is seeking an experienced Customer Service Lead to join our team. As a key member of our UK Retentions department, you will be responsible for leading a team of contact centre agents, providing guidance, coaching, and mentoring to ensure they deliver exceptional customer experiences.Your primary objective will be to create a positive and...

**Key Responsibilities:Lead the team in providing expert advice on housing law matters;Develop and implement effective strategies to improve client satisfaction;Maintain up-to-date knowledge of relevant laws and regulations;**Requirements:**Minimum 5 years of experience as a Housing Law Solicitor / Supervisor;Excellent leadership and communication...

OverviewThis is a hybrid role working from home and our offices in either London or Leicester. We are the UK's number one choice for homewares, ambitious about our brand, being a good company, and profitable growth. With 13 million active customers in the last 12 months, we offer over 50,000 products across 170+ stores.About UsWe have three ambitions:...

Business Development OpportunityWe are looking for a Retail Channel Growth Specialist to lead our efforts in the discounter channel, focusing on driving sales growth and increasing product presence in-store. As a seasoned professional with a track record of exceeding sales targets, you will be responsible for developing deep relationships with key...

About the RoleWe are seeking an exceptional Customer Service Team Lead to join our team at Next.Key ResponsibilitiesLead, coach and motivate a team of customer service representatives to deliver outstanding resultsDevelop and implement strategies to improve operational performance and customer satisfactionCollaborate with other teams to drive business growth...

Unlocking Opportunities in the Energy Sector">We are seeking an experienced and enthusiastic individual to join our team in Coventry as a Customer Onboarding Specialist.In this role, you will be responsible for guiding customers through their journey, providing them with information about our products and services, and helping them make informed decisions...

Risk Management and Customer Service LeadWe are seeking a skilled Risk Management and Customer Service Lead to join our team on a hybrid basis. The successful candidate will be responsible for delivering high-quality customer service, with specific focus on our Real Estate Finance customers.The Key Responsibilities:Ensure full compliance with relevant legal...

Company OverviewAustin Fraser is a leading provider of parking services in the UK, committed to delivering exceptional customer experiences. We are seeking a skilled Parking Marshall and Lead Marshall to join our team in Oadby, Leicester.Job Description:The successful candidate will be responsible for guiding customers to available parking areas, providing...