Customer Success Lead

1 month ago


Leicester, Leicester, United Kingdom Harrison Scott Associates Full time

Harrison Scott Associates is seeking a talented Customer Success Lead to join their team. As a Customer Success Lead, you will be responsible for ensuring that clients receive excellent service and that their needs are met. You will interpret client enquiries, generate quotes, and liaise with internal functions and outworkers to process jobs to approval stages.

Benefits:
  • A competitive salary of £50,000-£70,000 per annum, depending on experience.
  • A comprehensive benefits package, including health insurance and pension scheme.

If you have experience with an MIS system, preferably Tharstern, and are passionate about delivering exceptional customer service, please apply.



  • Leicester, Leicester, United Kingdom Employal Careers Full time

    About Employal CareersWe are a leading provider of bespoke software solutions to companies nationally. As a forward-thinking business, we strive to deliver exceptional customer experiences, and we are seeking an experienced Customer Success Professional to join our team on a full-time permanent basis.Job OverviewThis is an exciting opportunity to work with a...


  • Leicester, Leicester, United Kingdom Inc Recruitment Ltd Full time

    Inc Recruitment Ltd is a leading recruitment agency that prides itself on developing successful applicants in customer service and entrepreneurship. We are seeking highly skilled Sales Assistants to join our team in this exciting new opportunity. With an estimated salary of £35,000 - £60,000 per year, this commission-only self-employed basis has uncapped...


  • Leicester, Leicester, United Kingdom Employal Full time

    Job Summary:We are seeking an experienced Customer Success Executive to join our team at Employal in Leicester. This full-time, permanent role will involve managing specific relationships with both customers and internal stakeholders.The ideal candidate will have previous experience working in financial services, preferably in the pensions or employee...


  • Leicester, Leicester, United Kingdom Employal Full time

    Job DescriptionWe are seeking a highly skilled Customer Success Professional to join our team at Employal in Leicester. As a key member of our organization, you will be responsible for managing specific relationships with both customers and internal stakeholders.Your primary goal will be to act as the first point of contact with customers in your portfolio,...


  • Leicester, Leicester, United Kingdom CV-Library Full time

    Position Overview:At CV-Library, we require a dedicated Sales and Customer Success Executive to manage existing customer relationships, identify new sales opportunities, and collaborate with the marketing team to develop effective sales strategies. To succeed in this role, you should possess excellent communication and interpersonal skills, a proven track...


  • Leicester, Leicester, United Kingdom Employal Careers Full time

    We are seeking a highly skilled and experienced CUSTOMER SUCCESS ASSOCIATE - FINANCIAL SERVICES to join our team at Employal Careers. As a Customer Success Associate, you will play a key role in delivering exceptional customer experiences and driving business growth.Your primary responsibilities will include managing specific relationships with both...


  • Leicester, Leicester, United Kingdom IOSH Services Limited Full time

    About the RoleWe are seeking an experienced Customer Service Team Lead to join our team at IOSH Services Limited. The successful candidate will lead a dedicated team, ensuring exceptional service for customers, membership applicants, licensed training providers, prospective providers, and delegates.The ideal candidate will possess exceptional team management...


  • Leicester, Leicester, United Kingdom Loom Talent Full time

    Loom Talent is seeking a highly skilled Customs Operations Lead to join our team. As a key member of our logistics department, this individual will be responsible for overseeing all customs-related operations across the UK and several European markets.The ideal candidate will have a strong background in customs regulations and experience in leading teams....


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    About the RoleThis Customer Experience Lead position is an excellent opportunity for a motivated individual to take on a challenging role within our Claims department.You will be accountable for minimising the effort our customers need to go to when making a claim.


  • Leicester, Leicester, United Kingdom City & County Credit Union Full time

    Risk Management and Customer Service LeadWe are seeking a skilled Risk Management and Customer Service Lead to join our team on a hybrid basis. The successful candidate will be responsible for delivering high-quality customer service, with specific focus on our Real Estate Finance customers.The Key Responsibilities:Ensure full compliance with relevant legal...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Job Overview: As a Customer Outcome Assessment Lead at Hastings Direct, you will play a crucial role in ensuring that our business operations deliver good outcomes for our customers. This is an excellent opportunity to work in a dynamic environment and contribute to the success of our company.About the Role: In this role, you will be responsible for carrying...


  • Leicester, Leicester, United Kingdom Austin Fraser Full time

    Company OverviewAustin Fraser is a leading provider of parking services in the UK, committed to delivering exceptional customer experiences. We are seeking a skilled Parking Marshall and Lead Marshall to join our team in Oadby, Leicester.Job Description:The successful candidate will be responsible for guiding customers to available parking areas, providing...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    About the RoleAs a Customer Advocate Lead at Hastings Direct, you will be responsible for developing and implementing strategies to support vulnerable customers. This role is based in Leicester or Bexhill-on-Sea and offers a hybrid work arrangement.The salary for this position is £40,000 - £55,000 per annum, depending on experience.About UsWe are a digital...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    About the RoleWe're looking for a skilled professional to join our team as a Vulnerable Customer Champion Lead. This role will involve leading a working group of representatives across the business, creating a network of vulnerable customer champions, and producing assessments and reporting for senior leaders.Key ResponsibilitiesLead the working group to...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    About the RoleWe are seeking a seasoned Customer Service Team Lead to join our team in Leicester. As a key member of our contact centre, you will be responsible for leading and developing a team of customer service representatives.Key Responsibilities:Lead and manage a team of customer service representatives to deliver exceptional customer...


  • Leicester, Leicester, United Kingdom Hastings Direct Full time

    Hastings Direct is seeking an experienced Customer Service Lead to join our team. As a key member of our UK Retentions department, you will be responsible for leading a team of contact centre agents, providing guidance, coaching, and mentoring to ensure they deliver exceptional customer experiences.Your primary objective will be to create a positive and...


  • Leicester, Leicester, United Kingdom Otis Full time

    At Otis, we're looking for a Customer Service Team Lead to join our team. As a key member of our call centre team, you will be responsible for leading a team of customer service representatives to deliver exceptional customer experiences.Key Responsibilities:Lead a team of customer service representatives to achieve contracted client KPI's.Develop and...


  • Leicester, Leicester, United Kingdom Harrison Scott Associates Full time

    We are recruiting for a Commercial Services Manager to lead our team of industry experts and drive client success.This Business Development Director role requires a strong understanding of the printing industry to consult on strategy and insight for key clients.The ideal candidate will have a proven track record of building and developing strong client...


  • Leicester, Leicester, United Kingdom Partner Retail Services Full time

    About the Role: We are seeking a highly skilled Store Manager to join our Partner Retail Services team in Leicester. As a key holder, you will take charge of general shift management and ensure seamless operations throughout the store.Key Responsibilities: Deliver exceptional customer experiences, encompassing sales and service.Lead performance management...

  • Customer Hub Manager

    2 weeks ago


    Leicester, Leicester, United Kingdom Severn Trent Water Full time

    We are seeking a Customer Hub Manager to lead our team of water specialists in providing exceptional customer service. As a key member of our team, you will be responsible for prioritising work, coordinating day-to-day tasks, and ensuring the happiness and satisfaction of our customers.The successful candidate will have a strong leadership style, excellent...