Customer Service Team Lead

About the RoleWe are seeking a seasoned Customer Service Team Lead to join our team in Leicester. As a key member of our contact centre, you will be responsible for leading and developing a team of customer service representatives.Key Responsibilities:Lead and manage a team of customer service representatives to deliver exceptional customer...

At Otis, we're looking for a Customer Service Team Lead to join our team. As a key member of our call centre team, you will be responsible for leading a team of customer service representatives to deliver exceptional customer experiences.Key Responsibilities:Lead a team of customer service representatives to achieve contracted client KPI's.Develop and...

We are seeking a skilled and experienced Culinary Team Lead to join our team at a local school. As a key member of our culinary team, you will be responsible for leading by example and inspiring your colleagues to provide exceptional service and cuisine.Key responsibilities include:Leading the culinary team and providing guidance and supportDeveloping and...

Job Title: Customer Service Team ManagerLocation: Leicester 2 days a week, home working 3 days per weekEstimated Salary: £32,500 per annumHours per week: 35 hours per week (flexible working between core hours)We are seeking an experienced Customer Service Team Manager to lead and develop our customer contact centre team in Leicester. As a key member of our...

Job Title: Customer Service Team LeaderWe are seeking an experienced Customer Service Team Leader to join our customer contact centre team in Leicester. As a dynamic and passionate leader, you will shape the way we deliver services while ensuring the customer service team operates at the highest level.Report to and support the Customer Service and Experience...

Job Summary: We are seeking an experienced Customer Service Team Leader to join our team and lead our customer-facing services. The ideal candidate will have a strong background in managing fast-paced contact centres, with excellent leadership and coaching skills.About You:Experience in leading and managing a team of customer service advisorsStrong...

Job Description: Customer Service Team LeaderEstimated Salary: $55,000 - $75,000 per annumThis is an exciting opportunity to join a global company as a Customer Service Team Leader. In this role, you will manage a team of customer service representatives, ensuring they provide high-quality service to our clients.Develop and implement strategies to improve...

BenefitsWe offer a range of benefits to support our team members' well-being and career development:Treat your friends and family to an unlimited 50% discount off food at any Bistrot Pierre locationDiscounted room rates at our two hotelsDiscounted selected dishes on shift, and wines at cost priceAccess to our 24/7 employee assistance programmeFantastic staff...

Hastings Direct is seeking an experienced Customer Service Lead to join our team. As a key member of our UK Retentions department, you will be responsible for leading a team of contact centre agents, providing guidance, coaching, and mentoring to ensure they deliver exceptional customer experiences.Your primary objective will be to create a positive and...

Job OverviewWe are looking for a highly skilled Technical Services Lead to take a leading role in overseeing the laboratories within the School of Physics and Astronomy and Space Park Leicester. The successful candidate will ensure the efficient operation of these facilities, supporting both teaching and research activities.This role involves implementing...

Customer Service Team Lead Job DescriptionWe are offering a salary of £50,000 - £65,000 per year, plus benefits, for this exciting opportunity.The role involves providing top-class training to develop your skills in customer query handling, giving you the knowledge and tools to excel in this position.In this challenging yet rewarding role, you will have...

Risk Management and Customer Service LeadWe are seeking a skilled Risk Management and Customer Service Lead to join our team on a hybrid basis. The successful candidate will be responsible for delivering high-quality customer service, with specific focus on our Real Estate Finance customers.The Key Responsibilities:Ensure full compliance with relevant legal...

About WeRecruit Auto LtdWe are a successful vehicle service and repair centre covering Leicester, Newark, Lincoln, Nottingham, Rotherham, and Peterborough. Our team is passionate about delivering exceptional customer experiences and achieving outstanding results.">Job Description:We are seeking a highly motivated Automotive Centre Manager to join our team....

We are seeking a skilled Director of Clinical Services to lead our mental health service in Leicester. As a strong and dedicated leader, you will be responsible for delivering consistently high levels of care.The ideal candidate will have excellent administration and clinical skills, ensuring the team provides person-centred care that enables each service...

Company OverviewAustin Fraser is a leading provider of parking services in the UK, committed to delivering exceptional customer experiences. We are seeking a skilled Parking Marshall and Lead Marshall to join our team in Oadby, Leicester.Job Description:The successful candidate will be responsible for guiding customers to available parking areas, providing...

Key Responsibilities:Lead a team of customer service professionals to ensure exceptional call handling and efficient dispatch of engineer calls, meeting contractual KPIs.Create cover rota schedules for all UK regions and take corrective action when necessary.Monitor CRM system notes for quality and accuracy and act as an escalation interface for field...

We are currently recruiting an experienced Admin Team Leader to join our Central Accreditation and Data team. The successful candidate will play a key role in supporting the day-to-day operations of our team.This is an excellent opportunity for an administrator looking to develop their skills and knowledge in data management and customer care. The ideal...

Service Care Solutions is currently seeking a talented Culinary Operations Lead to manage the food production and service process for our school meal services. As a seasoned professional, you will be responsible for planning, preparing, and cooking meals that meet the highest standards of quality and nutrition.Your duties will include directing and...

Harrison Scott Associates is seeking a talented Customer Success Lead to join their team. As a Customer Success Lead, you will be responsible for ensuring that clients receive excellent service and that their needs are met. You will interpret client enquiries, generate quotes, and liaise with internal functions and outworkers to process jobs to approval...

Job Summary:WeRecruit Auto Ltd is seeking a highly skilled and experienced Centre Manager to lead the vehicle Service, Repair and MOT centre in Leicester. This role requires effective coaching and management of team members, driving quality and consistency of customer experience, and handling customer complaints.The ideal candidate will have a strong sales...