Customer Service Team Lead

About the RoleWe are seeking an experienced Customer Service Team Lead to join our team at IOSH Services Limited. The successful candidate will lead a dedicated team, ensuring exceptional service for customers, membership applicants, licensed training providers, prospective providers, and delegates.The ideal candidate will possess exceptional team management...

**About the role**">We are seeking an experienced Customer Service Team Leader to join our team at IOSH Services Limited. As a key member of our customer service centre, you will lead a dedicated team and be responsible for ensuring exceptional service for our members, applicants, and customers.In this exciting transformation, you will play a crucial role in...

At Otis, we're looking for a Customer Service Team Lead to join our team. As a key member of our call centre team, you will be responsible for leading a team of customer service representatives to deliver exceptional customer experiences.Key Responsibilities:Lead a team of customer service representatives to achieve contracted client KPI's.Develop and...

Salary Range: $65,000 - $85,000 per annum, based on experienceAbout the RoleThis is an exciting opportunity to join our global team as a Customer Experience Team Lead. You will be responsible for managing a team of customer service representatives and ensuring that they provide exceptional customer service.Key ResponsibilitiesLead a team of customer service...

Job Title: Customer Service Team LeaderWe are seeking an experienced Customer Service Team Leader to join our customer contact centre team in Leicester. As a dynamic and passionate leader, you will shape the way we deliver services while ensuring the customer service team operates at the highest level.Report to and support the Customer Service and Experience...

Job Title: Customer Service Team ManagerLocation: Leicester 2 days a week, home working 3 days per weekEstimated Salary: £32,500 per annumHours per week: 35 hours per week (flexible working between core hours)We are seeking an experienced Customer Service Team Manager to lead and develop our customer contact centre team in Leicester. As a key member of our...

We are seeking a skilled and experienced Culinary Team Lead to join our team at a local school. As a key member of our culinary team, you will be responsible for leading by example and inspiring your colleagues to provide exceptional service and cuisine.Key responsibilities include:Leading the culinary team and providing guidance and supportDeveloping and...

Job Summary: We are seeking an experienced Customer Service Team Leader to join our team and lead our customer-facing services. The ideal candidate will have a strong background in managing fast-paced contact centres, with excellent leadership and coaching skills.About You:Experience in leading and managing a team of customer service advisorsStrong...

As a highly skilled Customer Service Team Leader at IOSH, you will be instrumental in driving the transformation of our customer experience. With 35 hours of flexible working options available, this role offers a perfect blend of work-life balance and professional growth.The ideal candidate will possess exceptional team management skills, be highly...

City & County Credit Union is a prestigious lender looking for a Customer Service Excellence Lead to join their team on a hybrid basis. The successful candidate will be responsible for delivering exceptional customer service and taking specific responsibility for our Real Estate Finance Customers.The key responsibilities of this role include:Ensuring full...

Job Description: Customer Service Team LeaderEstimated Salary: $55,000 - $75,000 per annumThis is an exciting opportunity to join a global company as a Customer Service Team Leader. In this role, you will manage a team of customer service representatives, ensuring they provide high-quality service to our clients.Develop and implement strategies to improve...

Job Overview:We are looking for an Administrative Team Lead to join our Central Hub in Leicestershire. This exciting opportunity allows you to utilise your administrative skills and experience in a dynamic environment.As an Administrative Team Lead, you will be responsible for supporting the HUB Manager in managing the team, ensuring accurate and timely data...

Hastings Direct is seeking an experienced Customer Service Lead to join our team. As a key member of our UK Retentions department, you will be responsible for leading a team of contact centre agents, providing guidance, coaching, and mentoring to ensure they deliver exceptional customer experiences.Your primary objective will be to create a positive and...

Job OverviewWe are looking for a highly skilled Technical Services Lead to take a leading role in overseeing the laboratories within the School of Physics and Astronomy and Space Park Leicester. The successful candidate will ensure the efficient operation of these facilities, supporting both teaching and research activities.This role involves implementing...

Customer Service Team Lead Job DescriptionWe are offering a salary of £50,000 - £65,000 per year, plus benefits, for this exciting opportunity.The role involves providing top-class training to develop your skills in customer query handling, giving you the knowledge and tools to excel in this position.In this challenging yet rewarding role, you will have...

Risk Management and Customer Service LeadWe are seeking a skilled Risk Management and Customer Service Lead to join our team on a hybrid basis. The successful candidate will be responsible for delivering high-quality customer service, with specific focus on our Real Estate Finance customers.The Key Responsibilities:Ensure full compliance with relevant legal...

Key Responsibilities:Lead a team of customer service professionals to ensure exceptional call handling and efficient dispatch of engineer calls, meeting contractual KPIs.Create cover rota schedules for all UK regions and take corrective action when necessary.Monitor CRM system notes for quality and accuracy and act as an escalation interface for field...

Company OverviewAustin Fraser is a leading provider of parking services in the UK, committed to delivering exceptional customer experiences. We are seeking a skilled Parking Marshall and Lead Marshall to join our team in Oadby, Leicester.Job Description:The successful candidate will be responsible for guiding customers to available parking areas, providing...

Job Title:Team Leader Admin Hub ManagerAbout the Role:The Leicestershire Adult Learning Service is seeking an experienced Administrative Team Lead to join their Central Accreditation and Data team in County Hall. This 2-year fixed-term position offers a unique opportunity for a self-sufficient individual with excellent time management skills to support the...

We are currently recruiting an experienced Admin Team Leader to join our Central Accreditation and Data team. The successful candidate will play a key role in supporting the day-to-day operations of our team.This is an excellent opportunity for an administrator looking to develop their skills and knowledge in data management and customer care. The ideal...