Customer Experience Lead

About the Role: We are seeking a highly skilled Store Manager to join our Partner Retail Services team in Leicester. As a key holder, you will take charge of general shift management and ensure seamless operations throughout the store.Key Responsibilities: Deliver exceptional customer experiences, encompassing sales and service.Lead performance management...

About the Role: As the Customer Analytics Lead, you will lead a Customer Analytics team working on a range of projects across segmentation, regression, loyalty & predictive analytics. Strong SQL experience is a must, and mentoring / line management experience is preferable. Key Responsibilities: • Develop and execute data-driven analytics strategies to...

Customer Experience DirectorEstimated Salary: £70,000 - £80,000 per annumAbout the RoleAs the Customer Experience Director at M&S, you will be responsible for delivering an inspirational, improved, and consistent visual customer journey in-store which inspires our customers to shop and buy more often.You will lead a team to deliver excellent customer...

About the RoleAt Sytner, we are seeking a motivated Customer Experience Representative to join our friendly team at the BMW MINI Contact Centre. This exciting opportunity will be based at our head office as a full-time position.Responsibilities• Handle numerous customer queries ranging from customers looking to secure a booking for repair work on their...

OverviewHastings Direct is a leading digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made significant investments in data and tech capabilities, nurturing our 4Cs culture: Creating Good Outcomes for Every Customer.Job DetailsWe're seeking an experienced professional to lead our working group of...

OverviewHastings Direct is a leading provider of insurance and financial services, dedicated to delivering exceptional customer experiences. We're seeking an experienced Contact Centre Team Leader to join our team in Leicester.Job DescriptionThis part-time role offers the opportunity to work with a dynamic team, driving customer satisfaction and retention....

Customer Experience Team ManagerSalary: £38,500.00 - £42,000.00Hours: 37.5Location: Leicester (Syston) - Hybrid WorkingFlogas is a leading supplier of liquid petroleum gas in the UK, and we're looking for an experienced Customer Experience Team Manager to join our team.About the Role:We are seeking a highly motivated and experienced Customer Experience...

Senior Leadership Role in Customer ServiceWe're looking for an experienced candidate to fill this senior leadership role, offering a salary of £60,000 - £75,000 per year, plus benefits.This challenging yet rewarding position involves leading a team, developing their skills in customer query handling, and driving business success.In this exciting...

About UsVera Security, Inc. is a leading player in the UK's gaming industry, known for its commitment to excellence and innovation. As a Food Service Manager at Grosvenor Casinos, you will be an integral part of our team, working closely with experienced professionals to deliver exceptional customer experiences.We believe that our people are our greatest...

Hireful is an award-winning energy efficiency organisation based in the UK. We are seeking a highly skilled Contact Centre Manager to join our team.Salary: up to £50,000 base salary, with the potential for OTE £75,000 per annum with bonuses.About the Role:Manage the daily operations of the Contact Centre to ensure achievement of key KPIs and business...

OverviewOtis Elevator Co. is a leading international company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity.In this role, you will be the primary interface between internal and external customers in the Service Delivery Team in Leicester.The estimated salary for this position is £28,000 - £35,000 per annum, depending on...

About the RoleWe are seeking an experienced Customer Experience Assistant to join our team. The ideal candidate will have a proven track record of providing exceptional administrative support and be able to work collaboratively as part of a dynamic team.The successful candidate will be responsible for ensuring all housing administration duties, including...

About the Job:">Are you a highly motivated and results-driven individual looking for a new challenge? Do you have a passion for sales and customer service? If so, we may have the perfect opportunity for you!Job Summary:This is an exciting opportunity to join our team as a Customer Service and Sales Representative. As a key member of our team, you will be...

About Our CompanyOur client is a leading lending business specialising in providing essential financial services to customers when they need it most.Their culture is built on diversity, inclusion, and strong leadership. Priding themselves on fostering an environment where innovation and collaboration thrive, and our team members are empowered to make a real...

Customer Experience Coordinator OpportunityWe are seeking a highly motivated and customer-focused individual to join our successful team as a Customer Experience Coordinator. This role is ideal for someone with excellent communication skills, a passion for delivering exceptional customer service, and a drive for commercial growth.Key...

Hastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We're looking for a skilled Operations Manager to join our team and help us achieve our goals. As part of our Operations team, you'll be responsible for ensuring that our claims process runs smoothly and efficiently.About the RoleLead a team...

Age UK is seeking a Customer Experience Coordinator to join our retail team. The successful candidate will be responsible for delivering exceptional customer experiences, supporting sales teams, and maintaining store appearance.We are offering an estimated salary of £18,000 per year, which is reflective of the skills and experience required for this role....

Customer Service and Sales Representative OpportunityWe are seeking a highly skilled Sales and Customer Service professional to join our team and drive sales growth through exceptional customer experiences.This role offers an excellent chance to leverage your customer-facing experience and take your career to the next level, with a competitive salary of...

Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Leicester, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

Transforming Customer ExperiencesE.ON Next is revolutionizing the energy industry with a sustainable and customer-centric approach. As an Energy Specialist, you will play a pivotal role in delivering exceptional service to our customers.We strive to make energy easy for our customers by leveraging state-of-the-art technology and fostering a culture of...