Customer Experience Coordinator

3 days ago


Leicester, Leicester, United Kingdom Card Factory Full time
Customer Experience Coordinator Opportunity

We are seeking a highly motivated and customer-focused individual to join our successful team as a Customer Experience Coordinator. This role is ideal for someone with excellent communication skills, a passion for delivering exceptional customer service, and a drive for commercial growth.

Key Responsibilities:
  1. Customer Service: Ensure all customers receive an exceptional shopping experience, responding promptly to their needs and exceeding expectations.
  2. Team Collaboration: Work closely with the store team to deliver great standards and exceptional service, fostering a positive and productive team culture.

The ideal candidate will have a strong focus on customer satisfaction, excellent communication skills, and the ability to work collaboratively as part of a team. As a Customer Experience Coordinator, you will play a key part in driving the success of our stores, working closely with the Store Manager to achieve commercial growth and develop a team culture that prioritizes customer satisfaction.

Benefits include a competitive salary, estimated at £20,000 - £26,000 per annum based on location and experience, plus opportunities for career development and a supportive work environment.



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