Customer Experience Expert

3 days ago


Leicester, Leicester, United Kingdom HighCross Leicester Full time

Are you passionate about athletic sneakers and apparel? Do you thrive in a fast-paced retail environment? We are seeking a Customer Experience Expert to join our team at HighCross Leicester, where you will be responsible for delivering exceptional customer experiences and driving sales growth.

About the Position
  • This role offers a competitive hourly rate, estimated to be between £6.17 and £12.92, based on experience.
  • The company provides a range of benefits, including 28 days of holiday plus an extra day per year for the first 5 years, and an associate discount of between 30 – 50%.

You will be responsible for connecting with every customer by asking open-ended questions to assess their needs, and sharing your expertise of products and trends to fit their needs. If you are a motivated and enthusiastic individual who enjoys working with customers, we encourage you to apply for this exciting opportunity.

Responsibilities
  • Delivering sales, outstanding customer experience, and operational expectations.
  • Maintaining personal and productivity goals.
  • Contributes to a positive and inclusive work environment.


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