Customer Experience Champion

About the RoleWe're looking for a skilled professional to join our team as a Vulnerable Customer Champion Lead. This role will involve leading a working group of representatives across the business, creating a network of vulnerable customer champions, and producing assessments and reporting for senior leaders.Key ResponsibilitiesLead the working group to...

About the RoleThe ideal candidate will have a proven track record of working in a busy environment, successfully prioritising and managing multiple tasks while achieving great results.

OverviewHastings Direct is a leading digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made significant investments in data and tech capabilities, nurturing our 4Cs culture: Creating Good Outcomes for Every Customer.Job DetailsWe're seeking an experienced professional to lead our working group of...

OverviewHastings Direct is a leading provider of insurance and financial services, dedicated to delivering exceptional customer experiences. We're seeking an experienced Contact Centre Team Leader to join our team in Leicester.Job DescriptionThis part-time role offers the opportunity to work with a dynamic team, driving customer satisfaction and retention....

Age UK is seeking a Customer Experience Coordinator to join our retail team. The successful candidate will be responsible for delivering exceptional customer experiences, supporting sales teams, and maintaining store appearance.We are offering an estimated salary of £18,000 per year, which is reflective of the skills and experience required for this role....

Job SummaryThis is an exciting opportunity to join Marshall Motor Group as a Service Advisor. In this role, you will be responsible for managing customer relationships, providing support throughout their journey, and driving outstanding service.About YouWe are looking for a customer-focused individual with a strong background in customer service. You should...

Customer Experience DirectorEstimated Salary: £70,000 - £80,000 per annumAbout the RoleAs the Customer Experience Director at M&S, you will be responsible for delivering an inspirational, improved, and consistent visual customer journey in-store which inspires our customers to shop and buy more often.You will lead a team to deliver excellent customer...

About the RoleAt Sytner, we are seeking a motivated Customer Experience Representative to join our friendly team at the BMW MINI Contact Centre. This exciting opportunity will be based at our head office as a full-time position.Responsibilities• Handle numerous customer queries ranging from customers looking to secure a booking for repair work on their...

Customer Service and Sales Representative OpportunityWe are seeking a highly skilled Sales and Customer Service professional to join our team and drive sales growth through exceptional customer experiences.This role offers an excellent chance to leverage your customer-facing experience and take your career to the next level, with a competitive salary of...

beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in Leicester, UK.Key Responsibilities:Provide timely and accurate responses to customer inquiries.Resolve customer issues efficiently and effectively.Process customer orders and manage account information.Collaborate with other departments to...

Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Leicester, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...

Are you passionate about athletic sneakers and apparel? Do you thrive in a fast-paced retail environment? We are seeking a Customer Experience Expert to join our team at HighCross Leicester, where you will be responsible for delivering exceptional customer experiences and driving sales growth.About the PositionThis role offers a competitive hourly rate,...

Experience the perfect blend of customer service and claims resolution as a Customer Experience Specialist with Hastings Direct.We are seeking an experienced complaints handler to join our vibrant Leicester office, where you will deliver exceptional customer experiences and resolve insurance claims efficiently.This role is ideal for those who enjoy working...

About the RoleWe are seeking a talented Coffee Connoisseur to join our team at Dallas Holdings - Pret A Manger. As a key member of our shop team, you will be responsible for delivering exceptional customer service and ensuring that all beverage prepared drinks meet the required standards.The ideal candidate will have excellent communication skills, a passion...

Are you looking for a new opportunity to develop a career in the world of Insurance?Hastings Direct is seeking a Customer Experience Representative to join our Customer Service department.About the RoleWe are looking for an individual who is passionate about providing exceptional customer service and has excellent communication skills.You will be responsible...

Role Overview:Flogas, a leading energy supplier in the UK, is seeking an experienced Customer Experience Advisor to join their team at Head Office in Syston, Leicester. As a key member of the Flogas team, you will play a vital role in delivering exceptional customer service and ensuring our customers receive the best possible experience.Salary:£25,229...

About the Role: As the Customer Analytics Lead, you will lead a Customer Analytics team working on a range of projects across segmentation, regression, loyalty & predictive analytics. Strong SQL experience is a must, and mentoring / line management experience is preferable. Key Responsibilities: • Develop and execute data-driven analytics strategies to...

Unlock Your Potential as a Customer Experience Specialist at Flogas">We're seeking an exceptional Customer Experience Specialist to join our team in Syston, Leicester. As a key member of our customer service team, you'll play a vital role in delivering exceptional experiences for our customers, ensuring their energy needs are met with efficiency and...

About UsVera Security, Inc. is a leading player in the UK's gaming industry, known for its commitment to excellence and innovation. As a Food Service Manager at Grosvenor Casinos, you will be an integral part of our team, working closely with experienced professionals to deliver exceptional customer experiences.We believe that our people are our greatest...

Job OverviewWe are seeking a skilled Sales Assistant to join our team at WHSmith. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and working independently or as part of a team to achieve outstanding store standards.About the RoleThis Sales Assistant role involves providing a high level of customer...