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Customer Experience Ambassador

1 month ago

Leicester, Leicester, United Kingdom WHSmith Full time

Job Overview

We are seeking a skilled Sales Assistant to join our team at WHSmith. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and working independently or as part of a team to achieve outstanding store standards.

About the Role

This Sales Assistant role involves providing a high level of customer service, maintaining a clean and welcoming store environment, and contributing to visual merchandising and stock replenishment.

Key Responsibilities

  • Deliver an exceptional customer experience through attentive and knowledgeable service
  • Maintain a high standard of store presentation, including display and visual merchandising
  • Support colleagues in achieving sales targets and meeting company goals
  • Participate in ongoing training and development to enhance skills and knowledge

Requirements

To succeed in this role, you will need:passion for delivering exceptional customer service

a strong work ethic and ability to work independently or as part of a teamexcellent communication and interpersonal skillsbasic math skills and accuracy with handling cash transactions/li>

Benefits

As a valued member of our team, you can expect:

a competitive salary of up to £20,000 per annumopportunities for career growth and professional developmenta comprehensive employee benefits package, including pension scheme and paid annual leave/li>

About Us

WHSmith is a leading retailer with a rich history and a commitment to excellence in customer service. We are proud to be an inclusive employer and welcome applications from talented individuals who share our values and passion for delivering exceptional experiences.