Vulnerable Customer Champion Lead

Job Description: We are seeking a Vulnerable Customers Lead to join our team at Hastings Direct. This is an exciting opportunity for a motivated individual to lead our efforts in protecting vulnerable customers.About Us: At Hastings Direct, we are a digital insurance provider with ambitious plans to become the best and biggest in the UK market. Our 4Cs...

Job SummaryWe're seeking an experienced professional to join our team as a Customer Experience Advocate. This role will involve leading a working group of representatives across the business, creating a network of vulnerable customer champions, and producing assessments and reporting for senior leaders.ResponsibilitiesLead the working group to ensure...

OverviewHastings Direct is a leading digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made significant investments in data and tech capabilities, nurturing our 4Cs culture: Creating Good Outcomes for Every Customer.Job DetailsWe're seeking an experienced professional to lead our working group of...

Transforming Customer ExperiencesE.ON Next is revolutionizing the energy industry with a sustainable and customer-centric approach. As an Energy Specialist, you will play a pivotal role in delivering exceptional service to our customers.We strive to make energy easy for our customers by leveraging state-of-the-art technology and fostering a culture of...

Sanctuary Group is committed to delivering high-quality support services to our customers with learning disabilities. We are seeking a dedicated and compassionate Vulnerable Adult Care Professional to join our team at Sycamore Court in Leicester.Key ResponsibilitiesAs a Vulnerable Adult Care Professional, your key responsibilities will include:Providing...

Join Our Team as a Home Manager for Vulnerable ChildrenWe are seeking a compassionate and skilled Home Manager for Vulnerable Children to lead our new 3-bed children's home in Leicester. As a member of our team, you will play a critical role in delivering high-quality care and support to young people aged 8-16 with complex needs.About the Role:The Home...

Vulnerability Risk Management: As a Vulnerable Customers Lead, you will play a critical role in identifying and mitigating risks associated with vulnerable customers. This will involve working closely with our teams to develop and implement effective strategies to protect our customers.Key Responsibilities: Lead the development and implementation of...

Job Overview: As a Customer Outcome Assessment Lead at Hastings Direct, you will play a crucial role in ensuring that our business operations deliver good outcomes for our customers. This is an excellent opportunity to work in a dynamic environment and contribute to the success of our company.About the Role: In this role, you will be responsible for carrying...

About the RoleThe ideal candidate will have a proven track record of working in a busy environment, successfully prioritising and managing multiple tasks while achieving great results.

Prospero Health & Social Care is a leading provider of health and social care services. We are currently seeking a skilled Mental Health Assistant to join our team.About the JobThis is a dynamic role that requires flexibility and adaptability. The successful candidate will work with children and vulnerable adults who require support with their mental health...

About Hastings DirectWe're a leading digital insurance provider with a passion for delivering great products and services to our customers.Our journey has been marked by significant investments in data and technology, which has enabled us to nurture our 4Cs culture – getting it right for our colleagues, customers, company, and community.This approach has...

Harrison Scott Associates is seeking a talented Customer Success Lead to join their team. As a Customer Success Lead, you will be responsible for ensuring that clients receive excellent service and that their needs are met. You will interpret client enquiries, generate quotes, and liaise with internal functions and outworkers to process jobs to approval...

OverviewHastings Direct is a leading provider of insurance and financial services, dedicated to delivering exceptional customer experiences. We're seeking an experienced Contact Centre Team Leader to join our team in Leicester.Job DescriptionThis part-time role offers the opportunity to work with a dynamic team, driving customer satisfaction and retention....

About NEXTNEXT is a dynamic and innovative company that delivers exceptional customer service to approximately 130 countries globally.Our purpose-built contact centre in Leicester's Radar Road sets the stage for your journey with us. Here, you'll find inviting breakout areas, including a games room, modern restaurant, coaching rooms designed for support, and...

About the Role:This pivotal position is dedicated to ensuring the delivery of consistent, streamlined processes. The incumbent will champion operational excellence, maintain robust controls, and deliver high levels of customer service while driving continuous improvement.The ideal candidate will have experience in accounts payable processes and operations in...

Protecting Digital Waffle's Future: As a Lead Cybersecurity Strategist, you'll be responsible for developing and implementing a comprehensive cybersecurity strategy that protects our digital environment from evolving threats.You'll establish and enforce security policies, manage real-time threat detection, and conduct regular vulnerability assessments to...

Education Leader OpportunityWe are seeking an exceptional education leader to join our team as a Regional Education Leader. This role will play a crucial part in advancing educational excellence and character formation across our schools.The ideal candidate will have the ability to shape the educational experience for all children and young people, with a...

Job Title: Customer Service Team LeadLocation: J.P. Boden & Co. LimitedSalary: £45,000 - £55,000 per annumAbout the Role:We are seeking an experienced Customer Service Team Lead to join our Weekend Operations team at J.P. Boden & Co. Limited.Key Responsibilities:Drive business performance as a Team Manager in a customer services team, inspiring &...

Your Key ResponsibilitiesResolve complex arrears cases and complaints through effective communication and problem-solving skills.Work collaboratively with customers to understand their needs and provide tailored solutions.Ensure that policy is always adhered to, by processing forbearance, executing process controls and undertaking various account-level loss...

Company OverviewAt Otis Elevator Co., we strive to provide exceptional service to our customers while prioritizing Safety, Ethics, Quality, Innovation, and Employee Opportunity. As a key member of the Otisline Contact Center Team, you will play a vital role in delivering outstanding customer experiences.Job DescriptionAs a Customer Care Champion, your...