Customer Support Professional
3 weeks ago
- Resolve complex arrears cases and complaints through effective communication and problem-solving skills.
- Work collaboratively with customers to understand their needs and provide tailored solutions.
- Ensure that policy is always adhered to, by processing forbearance, executing process controls and undertaking various account-level loss mitigation actions.
To be successful in this role, you will require:
- A strong passion for providing exceptional customer service and a drive to succeed in a fast-paced environment.
- A good working knowledge of Microsoft Word, Excel, and ideally Teams.
- The ability to empathize with customers experiencing financial hardship and understand potential vulnerability.
We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience, plus a range of benefits including:
- A discretionary annual bonus.
- A generous holiday allowance.
- An attractive pension scheme.
- Healthcare and life assurance.
- A number of colleague discounts.
We are committed to helping you succeed in your role and progressing your career. With internal opportunities to advance your career, we can help you achieve your goals.
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Care Support Professional
2 weeks ago
Leicester, Leicester, United Kingdom Creative Support Full timeAbout the RoleWe are seeking a skilled Care Support Professional to join our team in Leicester and Leicestershire. As a Relief Support Worker, you will provide personalized care and support to individuals with varying needs.Your primary responsibilities will include:Providing respectful personal care and administering medication as neededDeveloping trusting...
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Dedicated Support Professional
4 weeks ago
Leicester, Leicester, United Kingdom Creative Support Full timeRole OverviewCreative Support is a leading provider of innovative support services, empowering individuals with diverse care needs to thrive.We are seeking an exceptional Relief Support Worker to join our team in Leicester and surrounding areas, contributing to the delivery of person-centred care that promotes autonomy and choice.
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Leicester, Leicester, United Kingdom Cherry Professional Full timeAbout the RoleWe are seeking an experienced Sales Consultant to join our dynamic team at Cherry Professional. As a Sales Consultant, you will be responsible for identifying and pursuing new business opportunities in the security industry, building strong relationships with clients, and providing effective sales presentations to prospective customers.Key...
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Education Systems Support Professional
2 weeks ago
Leicester, Leicester, United Kingdom Education Systems Support Limited Full timeAbout UsEducation Systems Support Limited is an accredited SIMS support provider dedicated to delivering high-quality services to schools across the country. Our team of experts has extensive experience in management information systems, ensuring that we understand the unique needs of our clients.Training and Support Officer RoleWe are seeking an experienced...
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Tax Professional
3 weeks ago
Leicester, Leicester, United Kingdom Blusource Professional Services Ltd Full timeJob Opportunity in Leicester:We are currently seeking a skilled tax professional to join our team at Blusource Professional Services Ltd. Located in Leicester, this role offers the ideal opportunity for an individual with experience in tax to take their career to the next level.As a Tax Specialist, you will be responsible for compliance and a blend of...
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Customer Support Specialist
2 months ago
Leicester, Leicester, United Kingdom beBee Professionals Full time £22,000 - £28,000Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to join our team at beBee Professionals in Leicester, United Kingdom.Key Responsibilities:Provide exceptional customer service through various communication channels, including phone, email, and chat.Respond to customer inquiries and resolve issues in a timely and...
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Support Worker Liaison
2 weeks ago
Leicester, Leicester, United Kingdom Creative Support Full timeAbout the JobWe are seeking a skilled Support Worker Liaison to join our team in Leicester and Leicestershire. As a Relief Support Worker, you will provide high-quality support to individuals with various needs.Key responsibilities include:Providing respectful personal care and administering medication as neededDeveloping trusting relationships with service...
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Advanced IT Support Professional
1 month ago
Leicester, Leicester, United Kingdom Ascent People Ltd Full timeRole OverviewAscent People Ltd seeks an experienced IT Support Professional to join our team in providing high-quality technical assistance to external customers. The ideal candidate will possess strong technical expertise in Windows server management, Hyper V, Office 365, Azure, and Networking, along with excellent customer service skills.Key...
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Care and Support Professional
6 days ago
Leicester, Leicester, United Kingdom Sanctuary Group Full time**Job Overview**We are seeking a highly motivated and caring individual to join our team as a Bank Care and Support Assistant. In this role, you will provide support and guidance to our customers with learning and physical disabilities, enabling them to achieve their full potential and live independently.The successful candidate will have a strong...
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Care and Support Professional
5 hours ago
Leicester, Leicester, United Kingdom Sanctuary Group Full timeSanctuary Supported Living: Supporting IndependenceWe are recruiting for a Night Care and Support Assistant to join our team at Skelton Court in Leicester.About the Role:Deliver Personalised Care: Provide high-quality, individualised care and support to customers, promoting their independence and well-being.Administer Medication Safely: Ensure safe...
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Leicester, Leicester, United Kingdom Recra Consulting Full timeAbout the Role:The Sales Administrator and Customer Service Professional will play a crucial role in the Sales Team, overseeing the sales and order cycles. This role involves coordinating with internal and external stakeholders, ensuring exceptional customer service and smooth operations. Collaboration with other departments is essential to handle inquiries,...
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Administrative Support Professional
6 days ago
Leicester, Leicester, United Kingdom Nursery Team, Nurse Seekers Ltd Full timeWe are seeking an Administrative Support Professional to join our Nursery Team at Nurse Seekers Ltd. The successful candidate will provide comprehensive administrative support, ensuring seamless day-to-day operations and maintaining high-quality customer service.Job OverviewTo work as part of our Business Support Services Team in Adults & Communities.Key...
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Sales Office Support Professional
6 days ago
Leicester, Leicester, United Kingdom Recra Consulting Full timeJob Title: Sales Office Support ProfessionalAbout the Role:We are seeking a highly organized and detail-oriented Sales Office Support Professional to join our team at Recra Consulting. As a key member of our sales support team, you will play a crucial role in ensuring the smooth operation of our sales process.About You:You have previous experience in a sales...
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Support Professional
2 months ago
Leicester, Leicester, United Kingdom beBee Professionals Full time £20,000 - £25,000We are looking for a Support Professional to join our team at beBee Professionals. This role involves supporting individuals with disabilities in their daily activities and personal development.Key Responsibilities:Support individuals with disabilities in daily living activities.Implement care plans and monitor progress.Facilitate community and social...
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Administrative Sales Support Professional
3 weeks ago
Leicester, Leicester, United Kingdom Recra Consulting Full timeAbout the RoleWe are seeking a highly organized and detail-oriented Administrative Sales Support Professional to join our team at Recra Consulting. In this role, you will provide comprehensive administrative support to our sales team, ensuring seamless operations and excellent customer service.About the Job DescriptionProvide administrative assistance to the...
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Customer Care Professional
2 weeks ago
Leicester, Leicester, United Kingdom Otis College of Art and Design Full timeWhy Join Otis?At Otis, we believe in putting people at the heart of everything we do. As a Customer Service Advisor, you will be part of a dynamic team that shares your passion for delivering exceptional customer experiences.ResponsibilitiesProvide world-class customer service, resolving technical issues and providing solutions that meet customer...
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Professional Learning Support Specialist
3 weeks ago
Leicester, Leicester, United Kingdom NSPCC Full timeAbout the RoleThe Professional Learning Support Specialist will provide administrative support to the Professional Learning Services team at NSPCC. This will involve coordinating external training courses and consultancy work across all nations, accurate administration of internal and external events and projects, and handling correspondence.Key...
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Technical Support Professional
3 weeks ago
Leicester, Leicester, United Kingdom AMETEK, Inc. Full timeAre you a Technical Support Professional looking for a new challenge? Do you have experience working with RF test equipment and mechanical positioners? We are seeking a highly skilled Technical Support Professional to join our RF Division at AMETEK, Inc.In this role, you will be responsible for providing exceptional customer support, both remotely and...
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Technical Field Support Professional
3 weeks ago
Leicester, Leicester, United Kingdom In Technology Group Full timeTechnical Field Support Professional Job DescriptionWe are seeking a motivated Technical Field Support Professional to join our dynamic team at In Technology Group in Derby. As a key member of our technical support team, you will be responsible for providing expert on-site technical support across various locations in the Derby area.This role offers an...
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Customer Analytics Professional
2 weeks ago
Leicester, Leicester, United Kingdom Harnham Full timeJob Description:As a Customer Analytics Lead at Harnham, you will be responsible for leading a team of analysts working on various customer analytics projects. You will develop and implement advanced analytics solutions using SQL and other tools, and effectively communicate insights to stakeholders at all levels.Your Key Responsibilities:Develop and...