Education Systems Support Professional

3 days ago


Leicester, Leicester, United Kingdom Education Systems Support Limited Full time

About Us

Education Systems Support Limited is an accredited SIMS support provider dedicated to delivering high-quality services to schools across the country. Our team of experts has extensive experience in management information systems, ensuring that we understand the unique needs of our clients.

Training and Support Officer Role

We are seeking an experienced Training and Support Officer to join our dynamic team. As a key member of our support team, you will be responsible for delivering exceptional support and training to schools utilizing the SIMS Management Information System.

Key Responsibilities

  • Provide expert helpdesk support to schools via various communication channels.
  • Develop and deliver engaging training sessions for school staff, focusing on the effective use of SIMS.
  • Manage multiple aspects of the software, including attendance, personnel, and pupil records, to ensure seamless system operation.

What We're Looking For

We require candidates with:

  • Substantial experience in schools' MIS environments, preferably with SIMS.
  • Strong instructional design and development skills, enabling them to create compelling training materials.
  • Excellent customer service and communication skills, with the ability to work collaboratively with school staff.
  • A solid understanding of MS Office applications, specifically Word and Excel.

Salary Range: £32,000 - £37,000 per annum, depending on qualifications and experience. We aim to offer a competitive salary range reflective of industry standards.



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