Customer Experience Representative

4 days ago


Leicester, Leicester, United Kingdom Otis Elevator Co. Full time
Overview
Otis Elevator Co. is a leading international company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity.

In this role, you will be the primary interface between internal and external customers in the Service Delivery Team in Leicester.

The estimated salary for this position is £28,000 - £35,000 per annum, depending on experience.

Key Responsibilities:
  • Build effective relationships with key account clients and account teams.
  • Update clients and web portals, ensuring closure of work orders/tasks.
  • Provide customer reports through the Otis CRM system and support account managers in customer meetings.
  • Keep customers informed of progress on shutdown units.

Benefits
A long-term employment contract with a crisis-proof industry leader. Remuneration in line with local standards plus benefits. Opportunities for growth and career development.


Equal Opportunity Employer
Otis Elevator Co. is an Equal Opportunity Employer. All qualified applicants receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.



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