Experienced Customer Experience Team Lead Opportunity

About the RoleThis Customer Experience Lead position is an excellent opportunity for a motivated individual to take on a challenging role within our Claims department.You will be accountable for minimising the effort our customers need to go to when making a claim.

About the RoleWe are seeking an experienced Customer Service Team Lead to join our team at IOSH Services Limited. The successful candidate will lead a dedicated team, ensuring exceptional service for customers, membership applicants, licensed training providers, prospective providers, and delegates.The ideal candidate will possess exceptional team management...

Hastings Direct is a digital insurance provider with ambitious plans to become the best and biggest in the UK market. We're looking for a skilled Operations Manager to join our team and help us achieve our goals. As part of our Operations team, you'll be responsible for ensuring that our claims process runs smoothly and efficiently.About the RoleLead a team...

Senior Leadership Role in Customer ServiceWe're looking for an experienced candidate to fill this senior leadership role, offering a salary of £60,000 - £75,000 per year, plus benefits.This challenging yet rewarding position involves leading a team, developing their skills in customer query handling, and driving business success.In this exciting...

About UsVera Security, Inc. is a leading player in the UK's gaming industry, known for its commitment to excellence and innovation. As a Food Service Manager at Grosvenor Casinos, you will be an integral part of our team, working closely with experienced professionals to deliver exceptional customer experiences.We believe that our people are our greatest...

OverviewHastings Direct is a leading provider of insurance and financial services, dedicated to delivering exceptional customer experiences. We're seeking an experienced Contact Centre Team Leader to join our team in Leicester.Job DescriptionThis part-time role offers the opportunity to work with a dynamic team, driving customer satisfaction and retention....

About the RoleWe are seeking an experienced Customer Experience Assistant to join our team. The ideal candidate will have a proven track record of providing exceptional administrative support and be able to work collaboratively as part of a dynamic team.The successful candidate will be responsible for ensuring all housing administration duties, including...

Role DescriptionAn exciting opportunity has arisen for an experienced Social Work Team Manager to join a well-established Children's service based in Leicester. The selected candidate will be responsible for managing a team, making decisions, and ensuring the high standard of safeguarding practices.Job RequirementsRelevant qualifications, including a degree...

About the Role: We are seeking a highly skilled Store Manager to join our Partner Retail Services team in Leicester. As a key holder, you will take charge of general shift management and ensure seamless operations throughout the store.Key Responsibilities: Deliver exceptional customer experiences, encompassing sales and service.Lead performance management...

About the Role: As the Customer Analytics Lead, you will lead a Customer Analytics team working on a range of projects across segmentation, regression, loyalty & predictive analytics. Strong SQL experience is a must, and mentoring / line management experience is preferable. Key Responsibilities: • Develop and execute data-driven analytics strategies to...

OverviewHastings Direct is a leading digital insurance provider with ambitious plans to become the best and biggest in the UK market. We've made significant investments in data and tech capabilities, nurturing our 4Cs culture: Creating Good Outcomes for Every Customer.Job DetailsWe're seeking an experienced professional to lead our working group of...

We are seeking an experienced F&B Host to join our team at Grosvenor Casinos. If you are passionate about delivering exceptional customer experiences and thrive in a dynamic environment, this could be the perfect opportunity for you.ResponsibilitiesManage food and beverage orders efficiently, ensuring timely delivery and high-quality presentation.Provide...

We are currently recruiting an experienced Admin Team Leader to join our Central Accreditation and Data team. The successful candidate will play a key role in supporting the day-to-day operations of our team.This is an excellent opportunity for an administrator looking to develop their skills and knowledge in data management and customer care. The ideal...

About the RoleWe are seeking a seasoned Customer Service Team Lead to join our team in Leicester. As a key member of our contact centre, you will be responsible for leading and developing a team of customer service representatives.Key Responsibilities:Lead and manage a team of customer service representatives to deliver exceptional customer...

About Our CompanyOur client is a leading lending business specialising in providing essential financial services to customers when they need it most.Their culture is built on diversity, inclusion, and strong leadership. Priding themselves on fostering an environment where innovation and collaboration thrive, and our team members are empowered to make a real...

Henmarth Limited is seeking a dedicated Registered Manager to oversee the care and support of 33 service users in Leicester. This role offers an excellent opportunity for a motivated individual to make a real difference in people's lives, helping them achieve their goals and develop new skills.We require someone with experience in managing supporting teams...

About the RoleAt Sytner, we are seeking a motivated Customer Experience Representative to join our friendly team at the BMW MINI Contact Centre. This exciting opportunity will be based at our head office as a full-time position.Responsibilities• Handle numerous customer queries ranging from customers looking to secure a booking for repair work on their...

At Otis, we're looking for a Customer Service Team Lead to join our team. As a key member of our call centre team, you will be responsible for leading a team of customer service representatives to deliver exceptional customer experiences.Key Responsibilities:Lead a team of customer service representatives to achieve contracted client KPI's.Develop and...

Customer Experience DirectorEstimated Salary: £70,000 - £80,000 per annumAbout the RoleAs the Customer Experience Director at M&S, you will be responsible for delivering an inspirational, improved, and consistent visual customer journey in-store which inspires our customers to shop and buy more often.You will lead a team to deliver excellent customer...

OverviewOtis Elevator Co. is a leading international company that values Safety, Ethics, Quality, Innovation, and Employee Opportunity.In this role, you will be the primary interface between internal and external customers in the Service Delivery Team in Leicester.The estimated salary for this position is £28,000 - £35,000 per annum, depending on...