Tenant Engagement Specialist

1 week ago


Ashford, Kent, United Kingdom CV-Library Full time

Job Overview:

We are seeking a Tenant Engagement Specialist to promote community cohesion and engagement through active collaboration with tenants and residents across the borough. This is an exciting opportunity to work in a dynamic and supportive team, making a positive difference in the lives of others.

Key Responsibilities:

  • Promote community cohesion and engagement through active collaboration with tenants and residents.
  • Support tenants in meeting their tenancy obligations, taking enforcement action when necessary.
  • Manage void properties efficiently, minimizing turnaround times and ensuring compliance with tenancy agreements.

Requirements:

  • Experience in housing management, including rent arrears collection and estate management.
  • A strong understanding of housing-related legislation, ASB management, and welfare benefits.
  • Excellent communication skills to build effective relationships with tenants and stakeholders.

Salary and Benefits:

The salary for this role is approximately £17.50 per hour as a PAYE worker or £21.25 per hour as a Limited Company contractor. We offer a supportive and forward-thinking work environment, allowing you to make a tangible impact on the community.



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