Tenant Support Coordinator

6 days ago


Ashford, Kent, United Kingdom Service Care Solutions Ltd Full time

**Join our dynamic team at Service Care Solutions Ltd as a Community Service Manager

A unique opportunity to make a real difference in the lives of tenants and residents by delivering high-quality community services.

The Job Description
  • Lead a team of professionals to deliver exceptional community services, including housing management, welfare support, and multi-agency solutions.
  • Develop and implement strategies to promote community cohesion and engagement among tenants and residents.
  • Conduct regular property inspections to ensure compliance with statutory landlord duties, including gas and electrical safety checks.
  • Work closely with partner agencies to address anti-social behaviour (ASB) and provide effective support services for tenants.
Key Responsibilities
  • Manage and maintain accurate rent accounts, ensuring timely payments and efficient income management.
  • Develop and implement policies and procedures to ensure compliance with relevant legislation, including housing-related laws and welfare benefits regulations.
  • Collaborate with colleagues to achieve shared goals and objectives, promoting a positive and inclusive work environment.
Requirements
  • Proven experience in community development, housing management, and/or a related field.
  • A strong understanding of ASB management, welfare benefits, and relevant legislation.
Desirable Qualifications
  • HNC/HND or degree in a relevant field, such as community development or a related subject.
  • CIH qualification or equivalent housing-related certification.

We value our employees and strive to create a supportive environment for them to thrive. If you have the skills and experience to excel in this role, we encourage you to apply.



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