Community Service Manager
2 days ago
**Salary: £16.75-£20 per hour
We are seeking an experienced Tenant Support Coordinator to join our team at Service Care Solutions Ltd.
About the Role- Provide exceptional tenant support, addressing rent arrears and anti-social behaviour (ASB) through proactive case management.
- Collaborate with agencies such as the Police and social care to develop effective solutions to ASB issues.
- Conduct regular property inspections to ensure compliance with statutory landlord duties, including gas and electrical safety checks.
- Develop and maintain positive relationships with tenants, promoting community cohesion and engagement.
- Manage rent accounts accurately, ensuring timely payments and efficient income management.
- Work closely with partner agencies to provide multi-agency solutions and support services for tenants.
- Develop and implement strategies to promote community cohesion and engagement among tenants and residents.
- Proven experience in housing management, including rent arrears collection and estate management.
- A strong understanding of ASB management, welfare benefits, and relevant legislation.
- HNC/HND or degree in a relevant field, such as housing management or a related subject.
- CIH qualification or equivalent housing-related certification.
We strive to create a supportive environment for our tenants and residents. If you have the skills and experience to succeed in this role, we invite you to apply.
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