Tenant Support Officer

1 day ago


Ashford, Kent, United Kingdom Service Care Solutions Full time
Job Requirements

We are looking for a highly skilled Neighbourhood Housing Officer to join our team at the Ashford Borough Council.

In this role, you will be responsible for managing a designated area, delivering a high-quality housing service to tenants and residents.

Main Job Duties:
  • Manage rent arrears and address anti-social behaviour (ASB) in a neighbourhood context.
  • Conduct regular property inspections to ensure council standards are met.
  • Promote community cohesion through partnerships with local residents.
  • Collaborate with agencies to provide support services for vulnerable tenants.
  • Maintain accurate records of tenant income.
Further Job Responsibilities:
  • Work with police and social care to address ASB issues.
  • Perform welfare checks on vulnerable tenants and refer them to relevant services.
  • Ensure compliance with landlord duties, including safety checks.

Expected Salary: £35,000-£43,000 per annum

Location: Ashford Borough Council

Contract Type: Temporary



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