Housing Advisor

1 day ago

Ashford, Kent, United Kingdom Service Care Solutions Ltd Full time

At Service Care Solutions Ltd, we're seeking a dedicated Neighbourhood Housing Officer to join our team. This is an exciting opportunity to manage a designated patch, providing a high-quality service to tenants and residents across the borough.

The Role

As a Neighbourhood Housing Officer, you will:

  • Deliver a neighbourhood-based housing service, managing rent arrears and addressing anti-social behaviour (ASB).
  • Conduct property and estate inspections, ensuring council properties are maintained to a high standard.
  • Promote community cohesion and engagement through active collaboration with tenants and residents.
  • Work closely with partner agencies to provide safeguarding, welfare support, and multi-agency solutions.
  • Assist with income management, ensuring rent accounts are effectively maintained.

Key Responsibilities

  • Address ASB in partnership with agencies such as the Police and social care.
  • Conduct welfare checks for vulnerable tenants and make safeguarding referrals as needed.
  • Ensure compliance with statutory landlord duties, including gas and electrical safety checks.

We estimate the salary for this role to be around £16,750 per annum.

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