Commercial BPO Relationship Expert

3 days ago


Ipswich, Suffolk, United Kingdom 1st Executive Full time

Job Title:

Commercial BPO Relationship Expert

Job Description:

We are looking for a skilled Commercial BPO Relationship Expert to join our team at 1st Executive. The ideal candidate will have extensive experience in managing business-critical suppliers and driving commercial efficiency from large-scale BPO contracts.

Responsibilities:

  • Create clear supplier strategies (commercial, contractual, and risk) for a defined BPO service supplier (Marketing, Print, and Communications).
  • Develop and implement best-in-class SRM processes, policies, and methodologies.
  • Manage the requirements contractual obligations, procurement policy, and business unit objectives.

Requirements:

  • Depth of experience in SRM or Vendor Management with knowledge of EBA and PRA regulations.
  • Extensive experience in managing outsourced/BPO suppliers in Print, Marketing, and Communications.
  • Ability to balance business objectives with external trends and customer outcomes.
  • Driving performance in line with contractual KPIs and SLAs.
  • 3rd Party Risk (TP) experience in accordance with Group Outsourcing Risk Policy.

Working Conditions:

Ipswich (Agile/Flexible Working)

Package:

£75,000 + Car Allowance + Excellent Benefits



  • Ipswich, Suffolk, United Kingdom 1st Executive Full time

    Job Overview: 1st Executive Ltd is seeking an experienced Supplier Relationship Manager to join their team. As a key member of the Global Insurance organisation, you will play a critical role in managing a business-critical BPO supplier. Responsibilities: You will provide expert Supplier Relationship Management capabilities, utilizing your experience of...


  • Ipswich, Suffolk, United Kingdom 1st Executive Full time

    Role Overview: This is an exciting opportunity to join the 1st Executive team as a Strategic Procurement Manager, responsible for managing our business-critical BPO supplier for group operations. With a strong focus on driving commercial efficiency and performance from large-scale outsourcing contracts, you will contribute to the ongoing development and...


  • Ipswich, Suffolk, United Kingdom 1st Executive Full time

    About 1st Executive: As a leading organization, we pride ourselves on delivering exceptional services to our clients. With a strong focus on innovation and excellence, we are committed to providing the best possible solutions for our business partners. In this role, you will play a critical part in shaping our relationships with key suppliers, ensuring...


  • Ipswich, Suffolk, United Kingdom 1st Executive Ltd Full time

    Company OverviewAs a leading player in the Global Insurance industry, 1st Executive Ltd is committed to delivering exceptional results through strategic partnerships and innovative solutions.Estimated Salary:£95,000 per annum, based on industry standards and location.Job Description:In this exciting role, you will be responsible for managing large-scale BPO...


  • Ipswich, Suffolk, United Kingdom 1st Executive Full time

    Job Title: Supplier Relationship Manager Job Description: We are seeking an experienced Supplier Relationship Manager to manage a business-critical BPO supplier for our client, a leading Global Insurance organisation. In this role, you will be responsible for providing expert Supplier Relationship Management capabilities, including creating clear supplier...


  • Ipswich, Suffolk, United Kingdom 1st Executive Limited Full time

    We are seeking an experienced professional to drive commercial efficiency, performance and value from large scale BPO contracts. This role will be responsible for managing supplier relationships, developing strategic plans, collaborating with cross-functional teams and identifying risks.Key ResponsibilitiesManage supplier relationships to achieve business...


  • Ipswich, Suffolk, United Kingdom 1st Executive Full time

    About 1st Executive Ltd: We are a recruitment agency that specialises in placing candidates in roles within the insurance industry. We are currently looking for a Supplier Relationship Manager to join our client's team. In this role, you will be responsible for managing a business-critical BPO supplier and providing expert Supplier Relationship Management...


  • Ipswich, Suffolk, United Kingdom 1st Executive Full time

    About This OpportunityWe are seeking an experienced Supplier Relationship Manager to join our team at 1st Executive Ltd, a leading global insurance organisation.This is an exciting opportunity to play a key role in managing our business-critical BPO supplier, driving value, performance, and commercial efficiency from large-scale BPO contracts.As a strategic...


  • Ipswich, Suffolk, United Kingdom 1st Executive Full time

    Role OverviewWe are seeking an experienced Contract Management Specialist to play a key role in managing a business-critical BPO supplier for our client, a leading Global Insurance organisation.The successful candidate will provide expert supplier relationship management capability, using their experience of supplier risk and relationship management to...


  • Ipswich, Suffolk, United Kingdom 1st Executive Full time

    About The RoleWe are looking for an experienced Supplier Relationship Manager to join our team at 1st Executive Ltd, a leading global insurance organisation.This is an exciting opportunity to play a key role in managing our business-critical BPO supplier, driving value, performance, and commercial efficiency from large-scale BPO contracts.As a strategic...


  • Ipswich, Suffolk, United Kingdom 1st Executive Full time

    Job SummaryWe have an exciting opportunity for a Procurement Relationship Manager to join our client, a market-leading Global Insurance organisation. The successful candidate will be responsible for managing a business-critical BPO supplier and contributing to the development of best-in-class SRM processes.This role requires someone with extensive experience...


  • Ipswich, Suffolk, United Kingdom 1st Executive Full time

    About the RoleWe are looking for an experienced Commercial Supplier Partner to join our client, a leading Global Insurance organisation. The successful candidate will be responsible for managing a business-critical BPO supplier and contributing to the development of best-in-class SRM processes.This role requires someone with extensive experience in managing...


  • Ipswich, Suffolk, United Kingdom 1st Executive Full time

    Job Title:Strategic Supplier Partnership ManagerAbout the Role:1st Executive is seeking a highly experienced Strategic Supplier Partnership Manager to join their team. The ideal candidate will have a strong background in managing business-critical suppliers and driving value, performance, and commercial efficiency from large-scale BPO contracts.Key...


  • Ipswich, Suffolk, United Kingdom 1st Executive Ltd Full time

    Company Profile1st Executive Ltd is a forward-thinking Global Insurance organisation, dedicated to delivering exceptional results through strategic partnerships and innovative solutions.Salary Package:£85,000 - £105,000 per annum, including benefits and bonus opportunities.Job Summary:We are seeking an experienced Business Performance Lead to join our team...


  • Ipswich, Suffolk, United Kingdom 1st Executive Full time

    Company Overview: As a key member of the 1st Executive team, you will play a pivotal role in managing our business-critical BPO supplier for group operations. With a focus on driving value, performance, and commercial efficiency from large-scale outsourcing contracts, this is an exciting opportunity to contribute to the ongoing development and implementation...


  • Ipswich, Suffolk, United Kingdom 1st Executive Full time

    About 1st Executive LtdWe are a leading global insurance organisation, seeking an experienced Supplier Relationship Manager to play a key role in managing our business-critical BPO supplier. As a strategic partner, you will drive value, performance, and commercial efficiency from large-scale BPO contracts.In this exciting opportunity, you will be responsible...


  • Ipswich, Suffolk, United Kingdom 1st Executive Ltd Full time

    Company Overview1st Executive Ltd is a market-leading Global Insurance organisation, driving value, performance, and commercial efficiency in the industry.Salary£80,000 - £100,000 per annum, depending on experience.Job DescriptionWe are seeking an experienced Relationship Manager to manage large-scale BPO contracts and drive commercial efficiency. As a key...


  • Ipswich, Suffolk, United Kingdom Howden Consumer & Local Commercial Full time

    Job DescriptionYou will work closely with the Branch Manager to achieve objectives, focusing on developing business through marketing, community engagement, networking, and client meetings. The successful candidate will have a passion for business growth and a strong presence in the market.RequirementsTo succeed in this role, you will need:Experience winning...


  • Ipswich, Suffolk, United Kingdom Insight Select Full time £35,000 - £38,000

    About the Role: We are looking for an experienced Commercial Relationship Builder to join our team in Ipswich. This is a fantastic opportunity to work with a leading company in the insurance industry and build long-term relationships with clients.Responsibilities: The successful candidate will be responsible for building relationships with existing clients...


  • Ipswich, Suffolk, United Kingdom Polkadotfrog Ltd Full time

    About UsWe are a dynamic and forward-thinking Commercial Insurance Broker based in Ipswich, seeking a highly motivated individual to join our team. Our goal is to deliver exceptional customer service and build strong relationships with our clients.Job RoleAs an Account Executive at Polkadotfrog Ltd, you will be responsible for communicating effectively with...